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Error 5100, screachy noise

It was printing fine, then suddenly made a weird screachy noise and said error 5100, turn off power and turn back on, if problem not reolved refer to user Manual. Can't find my manual and cant find a 'free' online manual. Please Help??

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Hi, I am trying to print a report and I get a service error 5100. I have cancelled print job and pressed ok, done this a number of times, still get the error, please help


Hi there,

Service Error 5100
Cause : The movement of the FINE cartridge Holder is blocked.

Action : Clear the paper jam or foreign object that is preventing the FINE cartridge Holder from moving, cancel printing from your computer, then trun OFF the machine and turn it back ON again.

Hope this helps. Pllease rate my Response.
Thanks.
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Canon mx330 Error 5100 Error 5100 Printer error has occured. Turn printer off and then on again. If this doesnt clear the error, see the users guide for more detail.


Cancel printing, turn off the machine. Then clear the jammed paper or protective material that is preventing the FINE cartridge holder from moving, and turn the machine on again. If not remedied, turn off machine, unplug the power cord of the machine from power supply. Plug machine back in and turn power back on. If problem is not resolved, please contact service center. This info is from Advanced Guide Troubleshooting Section under An Error Message is Displayed on the LCD....error code 5100. This is a link to Canon to download Guides.
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=18120

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1 Answer

Last week i tried to print but it didn't work and appeared 5100 error. i have the pixma mp 170 printer... i don't know how i can fix it


Hello

The manual states that the error code 5100 is a result of:

Service error 5100 is displayed

Cause: Movement of the FINE Cartridge Holder is blocked.
Action: Clear the paper jam or foreign object that is preventing the FINE Cartridge Holder from moving, cancel printing from your computer, then turn OFF the machine and turn it back ON again.
---
You might see something blocking the printer head, check inside to see if there is a paper jam, staple, or some other object blocking the print head.

If this does not work, try resetting the device:

  1. Turn the printer off.
  2. Hold the button Resume / Cancel (red triangle in the circle), click POWER - indicator lights green.
  3. Release the button Resume / Cancel, keeping POWER.
  4. Click Resume / Cancel 2 times, keeping POWER, and then release all the buttons.
  5. When the indicator light Green - click Resume / Cancel 4 times!
  6. Turn the printer off button POWER.
Hope this can help you.

Best regards
Andrea

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It sounds like the fine cartridge movement is being restricted.
Clear the paper jam or foreign object that is preventing the FINE Cartridge Holder from moving, cancel printing from your computer, then turn OFF the machine and turn it back ON again.

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As per the manual...

Service error 5100 is displayed

Cause: Movement of the FINE Cartridge Holder is blocked.
Action: Clear the paper jam or foreign object that is preventing the FINE Cartridge Holder from moving, cancel printing from your computer, then turn OFF the machine and turn it back ON again.
---
You might see something blocking the printer head, check inside to see if there is a paper jam, staple, or some other object blocking the print head.

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Error 5100


Service Error 5100 is Displayed
Cause
Action
Movement of the FINE Cartridge Holder is blocked.
Clear the paper jam or foreign object that is preventing the FINE Cartridge Holder from moving, cancel printing from your computer, then turn OFF the machine and turn it back ON again.

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