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My blackberry randomly rebooted and is prmopting me to type "blackberry" to use it. Unfortunately, all of a sudden now the letter "L" will not work. This is preventing me from being able to use it or get into it. This is maddening! Help!

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It is a sure sign of viral infection. two ways. one. a shortcut, install an anti vurus prog. it may remove and it may not remove. two. re-install the firmware to be over 100% sure of NO VIRUS on your machine. Yes you will loose your data. So, the median is to remove the virus, backup your data and reinstall the firmware and then restore the data. data to include the settings as well.

Posted on Sep 07, 2009

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Posted on Jan 02, 2017

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Recently my blackberry storm has been acting very odd...it started out when i was typing and i wanted a different word and i try to tap on the word that i want..it would highlight the top and the third but...


Turn off the UAC by completing the following steps:-

  1. On the computer, open Control panal and select User accounts.
  2. Click Add or remove user accounts.
  3. Select the account to be changed, and then click Turn user account control on or off.
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When you try to enter wrong password for first 5 times you will see ***** marks on Blackberry screen,and then when you enter the wrong password again however Blackberry will display the password which you are trying to enter to make sure that if you are typing correct letters, symbols, special charecters etc

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There is hope however - you can try update your software. You can find it here


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Sounds like your keyboard may have gotten wet. Somebody needs to open your Blackberry and clean it from any corrosion and residue of the liquid. If you want somebody else to do it for you go to Blackberry Repair. If you want to do it yourself, here is an Blackberry 8520 Repair Guide that shows how to repair a Blackberry.

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I can't dial out.


The Phone application on the BlackBerry smartphone automatically converts phone numbers that include letters into the associated numbers.
To key a phone number that contains letters, press the right Shift key or the Alt key and type. The letters appear on your screen, but the BlackBerry smartphone translates them into the appropriate numbers when the phone call is made.
For example, to call 1-877-BLK-BERR (1-877-255-2377) from your BlackBerry smartphone,
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  2. Type 1877.
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To return to the Home screen from any other screen, press the End key.
To lock the device, set a password. Hold the * key.
To unlock the device, press the * key. Click Unlock. Type your password.
To lock the keyboard, hold the * key.
To unlock the keyboard, press the * key

To switch the input language, hold the Alt key and press the Enter key. Continue to hold the Alt key and select a language. Release the Alt key to switch to that language.
To switch back to your original input language, press the Alt key + the Enter key.

I hope this helps

Please remember to rate this solution.

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