Question about Acer Aspire 5100 Notebook
When I turn on the laptop, I get an error message on a black page stating that the realtek ethernet failed. I took it to a reputable repair shop where they did a full diagnostic test ad other inquiries on the computer and they came up with a need for a new hard drive. We bought it in April of this year, so it's rather new. They installed the new hard drive and it still gave us the same error message. BTW, if I hit ctrl+alt+delete to restart at the black error page, it sometimes would start up normally with the windows XP page. The repair shop looked into the BIOS menu to see if the start Boot order was good, and sometimes it wouldn't even show the hard drive, just the realtek ethernet drive. I would then have to "load default settings" then save and exit, and hope that it would reboot correctly. That worked for about a month, ow it will not do anything but give me the error page and when I hit F2 to set the default settings, it it "DISABLED", so I can't even choose that option. What can I do????
Make sure you have all the latest updates found in the Acer site and Windows Update. Windows Update has the hardware update for the Realtek hardware in question. Also, make sure your BIOS has been updated. Make sure you are also running under a Verified XP OS. Aspire 5100 usually comes with Windows XP Media Edition with all the "bells and whistles" Acer has to offer. Unfortunately, most companies that sell "Refurbished" laptops, fail to include an installation disk. So, you'll have to create a Recovery disk via Acer Recovery Disk maker. Folks forget this process and end up with an expensive manila folder.
Ultimately, this is a common problem for a lot of Laptop/Notebook users, and it really just takes constant care and caution to make things work. Most problems arise when you stop caring.
Finally, do a Complete system Audit by using a very useful program called WinAudit. It will tell you EVERYTHING you need to know about your notebook/PC. It will also help your knowledge of what is running on your computer and how to fix them.
(Make sure you have Admin rights for this one.)
Check your Device Manager by holding the Windows button and pressing the Pause Break button (close to the DEL button on the upper right hand corner) Click the Hardware tab. Then the Device Manager button. When the window pops up, click View> Show Hidden Devices.
You will notice that a few devices with a "Caution" mark on them. These are the devices that end up causing problems with startup and system failure. If you feel adventurous, you could disable the devices with little or no problems. Unless you have a Parallel and Serial Port on your Aspire 5100, get rid of them for good.
But, it's not the ONLY problem. If you have no Device errors pop up, and the same problem occurs, then the best thing to do is to take it to a "Trusted Certified Professional."
Posted on Dec 11, 2007
I'M Having the same problem with realtek cable problem sometimes boot up after restaring like a thousand times and sometimes its working fine for a coupple of hours and then shutsdown, i dont know what else to try, I guess updating bios doesnt work.
Posted on May 07, 2008
If you're comfortable using torrents, the original Acer Aspire 5100 recovery DVD/CDs are located here: http://isohunt.com/download/88899749/aspire+5100.torrent
Use a program like BitTorrent at www.bittorrent.com to use torrent files.
Posted on Sep 26, 2010
I feel badly for anyone who bought one of these machines. I've never encountered a laptop with so many defects. The one I had was purchased new and lasted about 3 months before it failed, refusing to boot and giving a media failure error message. After much wrangling I finally got Acer to fix it under warranty. They replaced both the hard drive and motherboard. After I got it back it worked-sort of- for another few weeks and then the same problem all over again. If you have one of these and have any serious problem with better to save yourself a lot of time aggravation and just toss it. It's almost impossible to get Acer to do anything and if they do it doesn't help. I know I'll never touch another Acer product again.
Posted on Oct 07, 2009
The problem is with the actual plug itself on the back of the notebook, the foam spacer is useless you can take that out, go to home depot or lowes and buy a product called duct seal take chunks of duct seal and put it around the laptop's hard drive caddy and where the foam spacer was to make sure the drive is fully tightened connected into the plug. have had aspire 5100 boot and turn off at least over 100 times and had no problems for over 7 months now.
Posted on Sep 29, 2009
I got my Acer Aspire 5100 back in February of 2007 and all is working fine minus the DVD/CD drive which failed last yr, but i can attribute that to the hundreds of DVD's I have burned with it. I also installed Windows Vista Ultimate and its still quick and responsive
Posted on Mar 18, 2009
I run Vista Ultimate 64bit on an Acer Aspire 5100. I've had many an issue with this device and at the same time, it truly has saved me from financial ruin. Be all that as it may, the hardware of the Aspire 5100 is definitely flawed at it's creation when newer and faster notebooks were fishing out one every other day! Most developers have pretty much abandoned the older models completely, leaving hardware upgrades in the dust.
What is the best solution for a laptop that just won't start-up and leaving you with a black screen showing your hard drive as failed? Relax and let the darn thing warm-up. Allot of the hardware components, unfortunately, need some time to simply wake-up! 10 minutes is a good start. I've spent frustrated minutes turning it off and on, reset after reset, battery in and out, shouting and throwing of hands into the air damning the very existence of ancient technology. None of these work.
Perhaps the OS is not the right one for the job, or you have a Boot Sector Virus. There are plenty of possible problems why the Laptop fail to start promptly. On a brighter side, laptops are getting better and a whole lot more inexpensive.
Here is another thought, when you feel like your gonna chuck it in the trash, mail it to Acer and ask for a replacement. Write a nice note stating that the computer as done all it could possibly do, unfortunately, it failed to meet my daily needs.
The worst that will happen will they will return it back untouched or fixed. Whatever, it's your call.
Posted on Nov 08, 2008
So bottom line has any of these things worked? why does the laptop lose its bios settings? has anyone tried to replace the CMOS battery before resetting everything?
will Acer do anything to solve this problem if you contact them?
Posted on Aug 11, 2008
The only solution:
Flash the BIOS to the latest version. Works a treat.
This can be faund at http://support.acer-euro.com
Posted on May 23, 2008
i have acer travelmate 5510. bought on oct 2007.. when i start the system the acer installation process keeps running and cant get rid off ..everytime i have to go to task manager to end the process.. some times i can t use my mouse .. it hungs up
Posted on Feb 19, 2008
Do you have the xp cd or start up disks, maybe you can make some start up disks from a friends computer or another that you have.
Posted on Dec 09, 2007
I took my battery out and only used plug, no problems since
Posted on Sep 06, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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