Question about Samsung WF337AA Front Load Washer

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Our samsung j845 front load washing machine won't

Our samsung j845 7kg front load washing machine won't drain properly. We can here it ticking as though it's attempting to drain and the time still ticks down, but the water isn't emptying. Please help.

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  • Anonymous Mar 28, 2014

    clog and water is not draining

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SAME THING HAPPEND TO ME, SORRY BUT YOU NEED A NEW WATERPUMP, THEY GO ON THEM WASHERS ALL TIME. I REPLACED 2 AND HAD MY WASHER JUST OVER A YEAR. NOW ITS THE DOOR

Posted on Sep 29, 2009

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You have a blockage in the drain pump or sump on the machine, it could be anything from a coin, bra wire or an elastic band, best thing to do is switch off the electricity and incoming water, remove as much water from the machine as possible, pull machine out place a suitable container below the drain filter and then open up the filter (if fitted) once cleaned check hoses and drain pump internally for blockages.

Posted on Sep 07, 2009

  • cham123 Jan 09, 2011

    i have had my samsung j845 for now 8 years and have washed and washed for that time, have once cleaned filter at the bottom when it was new,and from that day i havent been able to get filter out, due to it not pumping out water i was going top replace belt,but with this advise i had forced out filter with a screwdriver as it was stuck in there,so result was that much coins i could buy a slab of chocolate and some for my hard work, it had ( allan key, jewelery,kids plastic swords for lego and shells from beach,screws nails,etc.After gettin this 8 year build up out i, had turned on machine and started a normal cycle to get water running through pump hose which helped wash out dirt and grime,had flushed the little hose thing beside the filter by taking off which was easy,it had a blocked pipe to which had sand bits of shells and red dirty stuff .i have been without washer for now 4 weeks and was at wits end, when i typed in brand of washer, this site helped me so much i first checked filter for blockage ,if that didnt work i would of brough a new water pump,this problem came to me when it started making a loud wynding noise which was the coins and melt objects hitting and blocking the pump fan from working to pump out water in filter this is why it wouldnt pump out. thanks so much for this you have saved my bank account .

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Posted on Jan 02, 2017

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1 Answer

Hi: My samsung washmachine J845 had problems. it wasnt pumping out the water.


Hi,

Problems with a washing machine not spinning or not draining are often interrelated..

If you are having a problem with your top load washer then check out thistip...

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If you are having problems with your front load washing machine then checkoutthis tip...

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heatman101

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I have a samsung 7Kg J845 front load washing mechine, when i turn on, water not fills enough ( only water fills couple of seconds after stops flows. the error shows 4E, Then i clean up all mesh filters...


When error message 4E is displayed, you should clean the water hose mesh filter. To do this:

1. Turn off the water source to the washing machine.
2. Unscrew the hose from the back of the washing machine.
3. With a pair of pliers, gently pull out the mesh filter from the end of the hose and rinse it under water until clean. Also clean the inside and outside of the threaded connector.
4. Push the filter back into place.
5. Screw the hose back onto the washing machine.
6. Turn on the faucet and make sure the connections are watertight.


Also, please check the following:
• Make sure the source water faucet is turned on.
• Check the water pressure.

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Hi
An OE error presents if the washing machine has not successfully drained the water in ten minutes.
there are a few simple steps to take before calling for service.
Step 1: Check the drain pump filter.
Items caught in the drain filter will prevent proper drainage. Over time build up can occur from detergents and additives used in the machine. Manually drain unit through the drain hose, then lay a towel down to catch the water, and remove the filter. Clean the filter thoroughly and restart the machine.

Step 2: Check the washers drain hose.
If the drain hose is not installed properly, the washer will not drain properly. The drain hose should not be installed more than 1 meter higher than the bottom of the washing machine.

Step 3: Confirm that the washer is leveled properly.
If the unit is not leveled properly, it will not drain properly. The front of the unit cannot be higher than the back or vice versa. If not properly leveled, the water can flow back into the machine. If this is the cause of the problem, please level the machine using the supplied leveling wrench. When you place a level on the washing machine, the bubble should be in the center. Confrim that the washer is leveled from side to side and front to back.
you can perform a diagonal test when leveling the washing machine to ensure that the unit does not tilt from corner to corner.

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