Question about Westinghouse WWS833ES Super Capacity Top Loading Washer w/ Precision Wash System

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Water does not drain from machine

Washed a case from a dog pillow and stuffing came out in the machine--now I think I have clogged the drain

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After you have cleaned the lint filter run a rinse and spin cycle. If its still not draining take the drain hose of the spigot that goes into the "S" bend of your sink and check that isn't blocked; clean out with pen or stick if need be. While its off try a cycle into bucket to flush it out. If the above doesn't work its the pump that blocked. This requires someone to take the back off the machine, being sure its unpluged, then removing the hoses and cleaning out the offending blockage. Don't run the machine for more than a couple of minutes its not going to pump as this may cause perminant damage to the pump. Good luck

Posted on Sep 07, 2009

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Check these:

  • If your washer spins but does not pump the water out, the drain line is probably clogged. In many washers a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that is attached to the pump or even into the pump itself. It it's in the pump, you need to remove the hoses from the pump and pull the item out.
  • To remove the item from the outer tub port, open the washer's main access panel and remove the large diameter rubber hose that connects the pump to the bottom of the outer tub. Using a needle-nose pliers, try to grab and remove the stuck item through the port.

Posted on Sep 07, 2009

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Posted on Jan 02, 2017

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Some stuffed animal material may have clogged in the pump. Fortunately Fisher Paykel makes their pumps small and very easy to get to. On my model they put the pump underneath the machine; didn't even have to remove any panels. If the pump's got clogged with gunk, you might be back in business if you can manually clean or rinse it out. If it got burned out, you will need to replace the pump. If you remove the pump, first pay careful attention to how the pump is hooked up and what its connected to before snapping it out. There are a couple of squeeze clamps holding it in place. I know there have been solutions posted here with info specific to cleaning or replacing a clogged pump.
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If you or someone in your family is reasonably handy, here is a link to your washing machines exploded view and parts and this should provide sufficient information for how to access the pump and associated hoses etc that feed into and out of it for cleaning..
If you are having problems after you verify the lines are free of restriction, feel free to contact me and I will try to assist you in solving your problem.. Here is the link..
http://www.pcappliancerepair.com/model-display.php
Regards,
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