Question about Western Digital (WD5000AAJS) 500 GB EIDE Hard Drive

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I have western digitial hdd model wd5000aajs the problem i'm having is its giving trouble to format and when its installed in the pc i can't start windows or if i try it in linux i doesn't format i just give me errors my hdd is only 9 months old and i cant seem to get linux installed either

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  • Osei Fortune Sep 07, 2009

    the exact model is WD Caviar Blue WD5000AAJS http://www.wdc.com/en/products/Products....

  • Osei Fortune Sep 08, 2009

    i download a tool from the site and when checking hdd it says i have bad sectors

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Go here: http://support.wdc.com/product/download.asp?groupid=606&lang=en.

Download the floppy edition of Datalife tools. Follow the instructions to create a floppy disk.

Put the disk in the drive and reboot.

Run a diagnostic to make sure the drive is functional.

If it is, then run the format utility on the disk.

If its not, request an RMA from Western Digital. You have a 3 year warranty and their RMA service is very good.

Posted on Sep 07, 2009

  • fluidflo
    fluidflo Sep 08, 2009

    Then you need to RMA the drive. Go here:http://support.wdc.com/warranty/index_en... and follow the directions.

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