Question about HP DesignJet 500ps InkJet Printer

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Rizwan i have hp designjet 500 plotterand i m getting error 21:10 plzzz give me solution for this

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3 Answers

Amount of ram Hp designjet 500 plus 24 inch and amount of ram support for Hp designjet 500 plus 24 inch.


According to the service manuals there is no memory upgrade for the 500 and standard memory is 16mb.. The 800 and 510 only have upgrade capability.

Apr 05, 2015 | HP Office Equipment & Supplies

1 Answer

Hp designjet 500 with error code 02:10 can firmware be reloaded?


the error code gives :
Carriage failure. The possible cause could be:

The Carriage PCA is not compatible with the rest of the Printer.
The Carriage ASIC has problems initializing.
The +2.5V reference voltage generated in the Carriage PCA is out of range.
One of the Carriage ASIC's cannot be found within the Serial Bus that connects the Electronics Module to the Carriage.
One of the Carriage ASIC's did not respond to the Serial Bus that connects the Electronics Module to the Carriage Assembly.
Go To Below official Hp Printer Page For Your problem, DesignJet 500 error 02 10 Print Head HP Enterprise Business Community

Feb 24, 2014 | HP DesignJet 500ps (42 in.) InkJet Printer

1 Answer

Error 17:11 Hp 500 designjet plotter


error 17:11 no way related to DSJ 500.. Pl check

Dec 12, 2012 | HP PRINTER,DESIGNJET 500 42'' InkJet

2 Answers

FITTED NEW ENCODER SENSOR TO DESIGNJET 500 STILL GETTING 81/01


Download the service manual here:
http://h30499.www3.hp.com/t5/Printers-Designjet/HP-DesignJet-500-24-Error-Message-81-01/td-p/1160495

Refer to page 1-4 for more troubleshooting ideas...it is most likely the paper axis motor or the transmission gears...or you didn't fully seat the connector to the new encoder board..

Sep 23, 2011 | Office Equipment & Supplies

2 Answers

86:01 error in designjet 500 plus Paper jam...


System Error: 86:01
Problem Description: Carriage-Axis shutdown.
Corrective Action:
If this error code appeared but was NOT caused by a paper jam, then try the following:
  • Too much friction in the Slider Rod. Enter the Printer Information utility and check the Scan-Axis usage. If the percentage is close to 100%, then lubricate the Slider Rod.
  • The Carriage is bumping into the Service Station. If the carriage is stuck at the right hand side of the Printer and cannot be moved out to the center of the Print Platen it is because the Service Station cannot uncap the Printheads. In this case replace the Service Station/Aerosol Fan Assembly
  • Perform the Carriage Movement test

Aug 26, 2011 | HP DESIGNJET 500 InkJet Plotter Printer

1 Answer

I am HP partner tech and have a problem which HP are not interested in. Fitted a new electronics module and now get 05:10 error which is bad/missing formatter, printer has never had a formatter. I press...


System Error: 05:10 Error (Only applicable to HP DesignJet 500 Series)

Problem Description:
HP-GL/2 Accessory Card failure.

Corrective Action:
Power OFF the Printer and replace the HP-GL/2 Accessory Card

Remove the Formatter

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Aug 08, 2011 | HP DESIGNJET 500 InkJet Plotter Printer

3 Answers

HP Designjet 500 System Error 71:06


Check the amount of RAM in the Printer using the Front Panel buttons.
install more memory into the Formatter or
try processing the file in the PC instead
of the Printer (select Avoid out of memory in Advanced options in the driver)
good luck.

Aug 03, 2009 | HP DesignJet 500 InkJet Printer

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