Question about Office Equipment & Supplies
I CHANGED TO NEW CARTRIDGE BUT GETTING LINES ACROSS PAGE WHEN PRINTING. I CLEANED THE MACHINE AND DID ALL THE SHAKING OF THE CARTRIDGE ETC
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Posted on Jan 02, 2017
Here are the things you will be asked to try if you call support. They may fix the problems as well. Taking the printhead out and putting it back in is the big helper.
Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
(If this is a 5100, do it in the home center ->? in the top right ->Maintainence ->Clean Printhead.)
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.
Posted on Aug 19, 2008
This can be any of rthe following depending on the position iof the lines on the page. You need to establishe the position of the lines relative to the top of each page and this determines which of the following component will cause the problem
Dirty or damaged developer roller.
Dirty or damaged charging roller.
Dirty or damaged cleaning roller.
Dirty or damaged developer DSD wheels. These wheels are located on the outer ends of the color toner cartridge and appear as a black bushing.
Dirty or damaged transfer roller.
Dirty or damaged transfer drum.
All of them need inspecting and cleaning
Posted on Sep 26, 2009
Lift the copy bed cover and locate the **** glass (it is about 1" wide and sits on the left of the large glass)
Use a microfiber cloth, and a bit of water, and remove the debris from this **** glass. Make sure it is clean, then clean the white bar on the underside of the top cover (It will sit on that **** glass)
take a blank piece of paper and copy it through the feeder, if you have lines on the page that prints, you need to look harder for a spec on that glass. a small dot will create a line on any document fed through the feeder. A dot on the large glass will print only the dot as the paper is not moving over it.
Posted on Jan 13, 2011
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