Question about Canon PIXMA iP5000 InkJet Photo Printer

3 Answers

Orange Tinge on Color Prints

What! This is the third time I am doing this. Please refund my money. I will repeat this problem one more time and then if I am returned to this screen, then give me my money back. I get an orange and pinkish tinge on my color prints. What shall I do.  I have already tried deep cleaning. Tom

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  • Otoshi Dec 09, 2007

    I want my money back. I paid with PayPal.

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Customer care support service number +1--833--{272}....[0777],,,,,,call them

I'll bet you need a new print head. I had all the same symptoms.I tried cleaning it, Ultrasound, etc but the ********* head was dead. Try ebay for a new one or stateside they appear good value. This fixed my problem.

Posted on Dec 01, 2018

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I'll bet you need a new print head. I had all the same symptoms.I tried cleaning it, Ultrasound, etc but the big black head was dead. Try ebay for a new one or stateside they appear good value. This fixed my problem. (my machine is 3 years old and this seems to be the age they go at from other problems here.

Good luck

Mike

Posted on Mar 11, 2008

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Tom, Yes this is the Third post, of your premium problem http://www.fixya.com/support/t289910-color_wrong

Problems are posted in forums, us here in the forum are only here to provide posted problem solutions if you have any issue with FixYa you need to speak to them.

Their contact info
Support and Contact Information
Please do not contact us regarding technical problems on specific products.
You may post your questions throughout the site's product-specific troubleshooting forums
and have them answered by the community. Business Office 1710 S Amphlett Blvd, Suite 110
San Mateo, CA 94402
USA
Email: info@fixya.com

Posted on Dec 09, 2007

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Posted on Jan 02, 2017

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OK, Canon will hate me for posting this!!!!!

Remove cartridges.
Remove print head.
Go to sink or tub (stianless steel, not pastic type), pick up roll of paper towel on the way.
Fold several layers of paper towel and place on flat surface.
Run HOT water till HOT.
Turn hot water to dribble.
Run hot water through print head, careful not to wet contacts.
When water is clear coming through print head, place print head on paper towel.
Repeat process until no colour on paper towel.
DAB print head (DO NOT WIPE) inside and out to dry.
You may wish to let print head air dry overnight but I replace it after drying.
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Problem previously described.


your Premium problem is posted correctly
here http://www.fixya.com/support/t289910-color_wrong

I have also posted a reply to your question there.

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