Question about Pioneer GEX-INNO1 XM Radio Receiver with Home Kit

2 Answers

After disconnecting my Pioneer Inno 1 from my computer, it started a loop. It flashes "Powering up" Then the Pioneer logo comes on then the XM animated logo, it beeps and turns off for 1 second then starts the loop all over again. I have removed the battery, run the battery dead, hooked it up to the ac charger, hooked it up to the computer(doesnt come up on the computer) and just about anything else I could think of. Is there a way to do a hard reset other than remove the battery? Right now it's worthless, it doesnt get XM or anything.

Posted by on

  • docroy2 Sep 07, 2009

    I'm unable to connect to the links you provided. I don't understand the instructions about a tool or the clock?

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2 Answers

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Unfortunately, I don't see any reset button on this. But the problem that I could think of is that your device has a corrupted firmware. If the device is still under the warranty period, I would suggest to refer to the manufacturer to flash the firmware for FREE. This should fix the problem.

Have a great day!

Posted on Sep 08, 2009

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Hi docroy2,

have you try Pioneer Support Team:
http://pioneerelectronics.com/PUSA/Support/Portable+Audio/Satellite+Radio/ci.inno.Support
AND
http://parts.pioneerelectronics.com/contact/

It sound like that some components has been corrupted after you have disconnected the device. Have you use the tool to remove the devices, next to the clock on the right side ?

Let me know

Posted on Sep 07, 2009

  • Peter Dragonetti Sep 24, 2009

    Hi again

    Try to phone this number : 1.800.228.7221 in USA (Pioneer)

    OR

    Europe telephone number :

    +45 43 55 54 00 (Pioneer Denmark)

    +44 1753 789 789 (Pioneer United Kingdom)

    Ask them for support maybe they can help

    If not then return here
    Have a nice day



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