Question about Office Equipment & Supplies
Hi there is no Fax tone which could mean that the connect tone board is faulty. This unit should be replaced under warranty no questions asked.
I know your phone works because we spoke.....
but is the mode set to FAX
Can you send a fax 0883889293
I would be contacting SHARP Customer support and reporting the matter to them if you are not getting satisfaction from the seller. There is 12 months warranty on all new fax/phones.
Consumer affairs would also be interested in hearing your plight if you dont get satrisfaction.
Make sure your fax is on the MAIN incoming line and not an EXTENSION.....
ADDITIONAL INFO: GENERAL
Date: 18/02/2000 Question: Why won't my facsimile machine receive?
Answer: 1. If your facsimile machine is on a separate telephone line, make sure it is set to "FAX" reception mode.
2. If your facsimile machine is connected to the normal telephone line your choices are:-
(a) Set the facsimile machine to "TEL" mode. The facsimile machine will act as a normal telephone. When you answer the 'telephone' by lifting the facsimile machines handset, carry on a voice call conversation or you may send or receive a facsimile message by asking the intended receiver the push start first and the sender likewise after the document is loaded into the document scanner AND the receiving facsimile is heard to 'squeel'.
(b) Set the Reception mode to 'TEL/FAX'. In this mode the facsimile machine will use a special ring tone to alert you to a voice call. This is called a pseudo-ring and sounds differently to the normal "ring-ring". Every call phone or fax will be answered by the facsimile machine and fax calls promptly received with no further intervention of the owner/operator. Only when the long singular ring of pseudo ring is heard should the owner pick up the handset of the facsimile machine. Note: answering the call on other extensions is possible but can not be detected by the facsimile machine and facsimile answer tones may also occur and is not recommended.
(C) If you have not subscribed to FaxStream Duet, but have enabled "Distinctive ring" in the option settings of the fax machine, your fax will be unable to receive automatic faxes. Set "Distinctive Ring" to NO in option settings.
(D) If you have subscribed to FaxStream Duet, but have not enabled "Distinctive ring" in option settings, the fax will continue ringing without answering. Set distinctive ring to YES in option settings. NOTE: the reception mode of the fac machine must be set to "FAX" when using FaxStream Duet.
Faxes are not
• The receiving mode should be set to Fax.
• Make sure that there is paper in the tray.
• Check to see if the display shows any error
message. If it does, clear the problem.
The machine does
• Make sure that the original is loaded in the
DADF (or ADF) or on the scanner glass.
• Sending should show up on the display.
• Check the fax machine you are sending to,
to see if it can receive your fax.
The incoming fax has
blank spaces or is of
• The fax machine sending you the fax may
• A noisy phone line can cause line errors.
• Check your machine by making a copy.
• The toner cartridge may be empty. Replace
the toner cartridge, referring to page 66.
Some of the words
on an incoming fax
The fax machine sending you the fax had a
temporary document jam.
There are lines on
the originals you
Check your scan unit for marks and clean it.
Posted on Sep 07, 2009
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Posted on Jan 02, 2017
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