Question about Canon PIXMA MP150 All-In-One InkJet Printer

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I downloaded Canon Mp Navigator but drivers not supported?

I click the icon for MP Nav on my desktop but it says "Scanner driver supported by this software not installed. Please install and try again."
I have no idea what to do.. Can someone help?

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1. Go into device manager and find the scanner
2. Right click and choose update driver.
3. Select the driver manually from list and update.

Hopefully this helps.


Posted on Sep 07, 2009

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1 Answer

Menu does not appear on the panel.


When the MX300 printer driver installed, will automatically be installed Canon MP Navigator. Canon MP Navigator function to activate the scanner. Try to search for Canon MP Navigator icon, on the desktop or START menu.

If Canon MP Navigator is not installed, you can download here Canon Service & Support. Open link, then select the operating system you use, download Canon MP Navigator, then install.

Nov 28, 2011 | Canon MX300 Office All-In-One Printer

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My Cannon Pixma MP500 multi-function printer randomly scans only part of the document on the glass. Sometimes it does get it right; that is it correctly scans the whole page, but very often, the scan...


Try to adjust the scanner resolution

Solution: Adjusting Output (Scan) Resolution (Windows) - MP150 / MP170 / MP450 / MP500 / MP800 / MP950

Adjusting Output (Scan) Resolution By changing the resolution, you can set how clear the image is going to be.
The higher the resolution, the clearer (but the larger) the scanned image is.
The resolution can be changed before scanning. (Note)
If the resolution is doubled, the image data will be quadrupled.
If the data is large, problems such as slow processing speed or lack of memory may occur.

To change standard scan settings using MP Navigator, click here
To change more advanced scan settings using the scanner driver, click here
Using MP Navigator
  1. Place the document face-down on the platen glass.

  2. Launch MP Navigator.
    1. On the Windows desktop, double-click the 'MP Navigator 2.0' icon.
    2. Alternatively, in the Windows taskbar, click 'Start', click '(All) Programs', 'Canon Utilities', 'MP Navigator 2.0' folder, then 'MP Navigator 2.0' icon.

  3. Click 'Scan Photo/Document'.

    05sj00006_01_en.jpg
    Display varies according to the printer model.

  4. When the Scan Photo/Document window is displayed, click 'Specify'.

    05sj00006_02_en.jpg
    Display varies according to the printer model.

  5. When the Scan Settings window is displayed, select the resolution in Scanning Resolution drop-down.

    05sj00006_03_en.jpg

    Select from the following scanning resolutions:
    [Text(OCR)]: 300/400/600
    Other: 75/100/150/200/300/400/600

  6. If necessary, set other items as well.

  7. Click 'OK'.

  8. In the Scan Photo/Document window, click 'Scan' to start scanning.

Using the scanner driver
  1. Launch MP Navigator.
    1. On the Windows desktop, double-click the 'MP Navigator 2.0' icon.
    2. Alternatively, in the Windows taskbar, click 'Start', click '(All) Programs', 'Canon Utilities', 'MP Navigator 2.0' folder, then 'MP Navigator 2.0' icon.

  2. Click 'Scan with Scanner Driver'.

    05sj00006_04_en.jpg
    Display varies according to the printer model.

  3. Change the resolution.
    According to your purpose, set the resolution in Simple Mode with ease, or in Advanced Mode with a detailed setting.

    To set the resolution in Simple Mode:

    (A) Select the 'Simple Mode' tab.

    (B) In Destination drop-down, select the resolution which suits the purpose.

    05sj00006_05_en.jpg


    To set the resolution in Advanced Mode:

    (A) Select the 'Advanced Mode' tab.

    (B) In Output Resolution drop-down, select one of the preset resolutions, or enter a number from 25 to 19200 to specify your favorite resolution.

    05sj00006_06_en.jpg

  4. In either Simple or Advanced Modes, select other settings as required and then click 'Scan' to start scanning.

Aug 13, 2008 | Canon Office Equipment & Supplies

2 Answers

I have a Canon Pixma MX882? How do I scan to my computer?


In this case Try to Do a Wia scan i will tell u how..........
Windows Vista: Go to Start/All Programmes/Windows Photo Gallery...........
There you will see an option saying File click on that and now on the drop down click on Import from Scanner or Camera.........Select ur scanner from that list and click on Import.............
If it doesnt scan and does the same thing it insists that there should be a Problem with the scanner.........
If that works..........
Software Problem.............
Uninstall and Reinstall the software................

Good Luck..................

Sep 26, 2011 | Office Equipment & Supplies

1 Answer

I have installed a canon Scanner but i can not open the MP navigator. The popup says that the scanner driver supported by this software is not installed.Install it then retry. Is this something I have to...


You can download the drivers from Canon's website (http://www.usa.canon.com/cusa/support) and select the right category and model for your printer. if you have a problem with the MP navigator, uninstall everything for the Canon MP , turn off the printer, UNPLUG the cable that connects the printer to your computer. Now re-install both the software and the drivers. Once that is completed, turn the machine back on and plug in the cord that connects the printer to your computer (this is when it automatically downloads the driver needed for the software to work- MP navigator- and the scanner).
Hope you will find this helpful.

Jun 14, 2011 | Computers & Internet

1 Answer

How do you change the resolution for scanning?


  1. Launch MP Navigator EX.
  2. On the Windows desktop, double-click the 'MP Navigator EX' icon.
  3. Alternatively, in the Windows taskbar, click 'Start', click '(All) Programs', 'Canon Utilities', 'MP Navigator EX' folder, then 'MP Navigator EX' icon.

  4. Click 'Photos/Documents (Platen)' on the Scan/Import tab.
  5. When the Scan/Import window is displayed, check Use the scanner driver, then click Open Scanner Driver.
  6. Change the resolution.
    According to your purpose, set the resolution in Simple Mode with ease, or in Advanced Mode with a detailed setting.

    To set the resolution in Simple Mode:

    (A) Select the 'Simple Mode' tab.

    (B) In Destination drop-down, select the resolution which suits the purpose.
  7. To set the resolution in Advanced Mode:

    (A) Select the 'Advanced Mode' tab.

    (B) In Output Resolution drop-down, select one of the preset resolutions, or enter a number from 25 to 19200 to specify your favorite resolution.

    In either Simple or Advanced Modes, select other settings as required and then click 'Scan' to start scanning
Let me know if you have any other questions. Thanks.

Jan 13, 2011 | Canon PIXMA MX860 OFFICE AIO-2.5IN LCD...

1 Answer

Have just done a clean re install of my XP, have reinstalled the MP830 but the MP navigator has not reinstalled on my desk top. Were can I get a copy of the MP Navigator software. I did down load MP...


You can download the software and drivers for your printer from Canon website. As you can see the latest version of MP Navigator is 2.22.

To download any of the software or drivers, click on them, scrool down to the bottom of the page and tick "I have read and understood the information above, and wish to download the designated software.", then the Download button will show up.

Dec 13, 2010 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Canon MX310 scanner driver not found


Hi there
You can download a driver from my website then you can use the driver to set your printer up.
Just click on this link and it will download for you, and it is best to save it on your desktop so you can find it.
This is for the MX310 it for XP and Vista.

Click Link = http://www.4all2sell.com/driver/Canon-PIXMA-MX310-All-in-One-XP-Vista.exe
Ones you have downloaded just double click on it to run it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.

All The Best: Pineworks All files on my website are only there for a limited time.

Mar 23, 2010 | Canon MX310 Office All-In-One Printer

1 Answer

Cannot download mp navigater drivers. Loaded mp navigater but when I click on icon it asks me to download the driver.How do you do it?


You have to download and install both the driver for your printer and the software. MP Navigator is software that your printer uses, not the driver.

Go to Canon page support for your printer.
Start here: http://www.usa.canon.com/consumer/controller?act=DownloadIndexAct
If you don't find your printer in the product menu, type your printer model (for instance, MP140) directy in the search window at the top center of the page, select 'Consumer Products' in the listbox next to it and click on the 'Search' button.
On the destination page, click on the 'Drivers & Downloads' link.
Then, under the 'Drivers & Downloads' tab :
  • select your OS.
  • download the available driver (under "Drivers")
  • download MP Navigator and other software available you want to use (under "Software")
Install the driver.
Do not connect the printer to the computer untill the driver is installed. Do it only after the driver is installed or if and when the installation program instructs you to do so.
Only then install the software.

Aug 26, 2009 | Canon Computers & Internet

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