Question about HP LaserJet 1020 Printer

2 Answers

Red light when printing

Sending document to print, printer responds as if it starts printing but then red light on & stop, no printing at all.

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 30 Answers

It sounds like your problem is actually in your PC or Computer System. Possibly in your computers software, or in the internal settings inside your computer. I only work on the printers and you may need a computer trained technician. As this is a PRINTER REPAIR SITE, you may not find the help you really need. I do hope that someone that reads your message, knows about computer settings and problems and can help you further. If not, you might want to search for a computer repair site, for possible help...Just in case you want to be sure its not your printer, you can run a STAND ALONE PRINTER TEST, with your printer not connected to your PC or Computer System. Unhook the "printer cable" from the back of the printer. The power cord would still be plugged in to the wall and paper would be loaded normally. Turn the printer off for 10 seconds or so, to clear out any remaining DATA or INFORMATION that may still have been in the printers system, from when the PC was previously connected. Now reach over and turn the printer on as normal. The printer should come on and go to a normal READY CONDITION, with no ERROR LIGHTS on. If you get an ERROR LIGHT on, then you know you have a problem in your printer. If there are no ERROR LIGHTS on, then reach over and turn the printer off again. You will now have to refer to your USERS MANUAL/OWNERS MANUAL for available "Internal EpsonSelf-Tests" that can be ran on your model of printer. Normally, you would hold-in on the button that is listed in your USERS MANUAL/OWNERS MANUAL and then reach over and turn the power button on, as you normally would. The printer will normally print out an "Internal Epson Self-Test Copy" and the self-test copy should be correctly fed thru the printer...AS A GENERAL RULE: If the self-test page prints out correctly, then usually your printer is working normally. This does not mean your printer may not be dirty, or have another service related problem, or even a bad ribbon cartridge. It just means the printer is basically working normally as far as the internal tests go. You could run this self-test several times [just be sure], but usually if it works once it will do the same again. If your printer is working ok, then your problem could be in your PC. Again I'm sorry, but as I don't work on PC's, so I can't help you with those type of problems. You may need to get help from a Computer Technician, if you do determine that your possible problem may be in your PC or System...If the internal self-test does not print out normally, then you can assume the problem is in your printer. If the test fails, then it normally would indicate a possible problem in your printers "main board assembly" [PCB], "printhead assembly", or a related electrical hardware type problem...Good Luck!

Posted on Sep 07, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 205 Answers

May be tonner is empty.
Remove and reconnect power to your printer. Press and hold the on/off button for 3 seconds (sometimes 10 sec) and it will print a test page. If printing contains lining then tonner is empty. If sucessful then try to reinstall driver for this printer. Restart your computer and go to your Computer bios and set parallel port to ECP+EPP or Auto mode.
May be the above suggestions will help you.

Posted on Sep 07, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Red light is constantly blinking and when try to print, there is always a paper jam


Every time there is paper jam, the printer knows the job is not completed and hence tries to re-print after the paper is removed and cover is shut.

Clear the print job from computer.
Power off the printer and Clear the paper jam (if any)
I would try to use different tray. The paper pickup roller in one path may be worn out.
eg Sheet feeder or multipurpose tray.
Load paper in new tray
Set the application to use new tray

Ensure you sue the right thickness (gsm) of the paper. Quality of paper is crucial. Too thin; too thick can affect functioning.

Mar 16, 2016 | Ricoh Aficio Sp 3300DN Laser Printer

1 Answer

Hp laser 1010 printer not starting , red light blinks,


If red light is blinking, means there is pending printing document not yet printed. Just lift the cartridge door and close it back. if still not working. Just tell me what your do before and I will help your. Here is my email. Just send me email so we can troubleshooting together. I know this printer for long time.

Dec 30, 2010 | HP Office Equipment & Supplies

2 Answers

Red light stays on and printer won't print


My C60 Epson Stylus printer is not printing. First of all the paper jammed, I pull the paper from the front and since then the catridge holder is not going to the middle to print. also the green light keepon flashing and the red light stays on. I need your help.

Jan 16, 2010 | Epson Stylus C60 InkJet Printer

1 Answer

Prints "blue" on a document that supposed to be "red"


the red color contains the blue and magenta colors so your problem is not printing blue insted of red , your red laser miror is dirty from inside you should open the back of the printer then open the laser scaner then clean it then replace it

Jun 19, 2009 | HP COLOR LASERJET CP 3505 N PRINTER

1 Answer

Two red lights below buttons are continuously blinking & printer does not printing document


Hi I mhel I have a solution for your problem, you just have to download a program called SSC SERVICE UTILITY and install it in your computer. this is a free software . Just email me if this works and solve your problem

mhel
mijamhel@yahoo.com
mhel_services@yahoo.com

May 31, 2009 | HP Office Equipment & Supplies

1 Answer

CLP-300 Printer will not print!


Check for fragments of paper inside the printer around the rollers. If you find any, remove them. Turn off the printer and then turn it back on to see if it solves the problem.

Feb 23, 2009 | Samsung CLP 300 Laser Printer

1 Answer

Printer does not respond, and we restarted it and it still does the same thing


Whats the brand and make of the printer and are there any error lights being displayed ?

also try this solution it may solve your problem:

Click start > click run

in the Run window type cmd

hit enter

now a black DOS window will appear

now type

net stop spooler

wait 10 seconds

now type

net start spooler

it should look like this :

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\NCR>net spool stop
The syntax of this command is:


NET [ ACCOUNTS | COMPUTER | CONFIG | CONTINUE | FILE | GROUP | HELP |
HELPMSG | LOCALGROUP | NAME | PAUSE | PRINT | SEND | SESSION |
SHARE | START | STATISTICS | STOP | TIME | USE | USER | VIEW ]


C:\Documents and Settings\NCR>print spool stop
Can't find file spool
Can't find file stop

C:\Documents and Settings\NCR>net print spool stop
The syntax of this command is:


NET PRINT
\\computername\sharename
[\\computername] job# [/HOLD | /RELEASE | /DELETE]



C:\Documents and Settings\NCR>net stop spooler

The Print Spooler service was stopped successfully.


C:\Documents and Settings\NCR>net start spooler
The Print Spooler service is starting.
The Print Spooler service was started successfully.


Anymore information would be great

Thanks

Aug 18, 2008 | Office Equipment & Supplies

2 Answers

I have (4) documents to print, but it won't print. It says: 4 document(s) pending owner


To cancel a print job in Windows you can use one of the following two methods:

CANCELLING A PRINT JOB WITH THE PROGRESS METER:
When you send a print job to the printer, the Status Monitor will appear in the bottom right corner of your screen. Another printer icon for the PROGRESS METER will also appear in the taskbar while printing is taking place. This PROGRESS METER is there so you can manage print priorities or cancel print jobs.

1. Highlight the print job in the PROGRESS METER box.
2. Click on DOCUMENT and CANCEL, or, right click on the job name and left click CANCEL or DELETE.
3. Confirm cancelling the print job.

CANCELLING A PRINT JOB FROM THE PRINTERS WINDOW:
If no PROGRESS METER appears, you can access the document queue in this fashion:

1. Open START, SETTINGS, CONTROL PANEL, PRINTERS (START, CONTROL PANEL, PRINTERS and FAXES in Windows XP).
2. Right click on your Epson printer name, left click PURGE PRINT JOBS (98,ME), or CANCEL ALL DOCUMENTS (2000,XP). (Or, double-click on the printer name to see and modify the status of documents in queue.)
3. Confirm cancelling all documents.

Keep in mind that once information has been sent to the printer it resides in the spooling folders within Windows. It may a while for printing to stop as this data clears the system.

If the printer continues to print (ie multiple copies of a cancelled job, or garbled print) remove the rest of the paper from the printer and allow it to run out. Once an "out of paper" type error appears on your screen, cancel the documents. Once all print job information has deleted, reload the paper and press the paper feed button once to clear the red light and return the printer to a ready state.

Jul 16, 2008 | Epson Printer

1 Answer

No longer able to print


Look and see how many pages it's printed out if possible, You may need a maintenance kit with fuser. Also the age of the computer affects parts.

Jun 10, 2008 | Kyocera FS-920 Laser Printer

Not finding what you are looking for?
HP LaserJet 1020 Printer Logo

253 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...