Question about Acer Aspire 3624WXCi Notebook

2 Answers

E-recovery stalls at about 40%

Unable to boot under normal power up procedure

using eRecovery ALT/F10
system prceeds to default to factory settings on drive C
but then stalls at approx. 40% with error message
'Fail in creating or opening file'

source: 60e4g301.009
destination: \\harddisk0\partition2
current file: C:\WINDOWS\system32\config\systemprofile\Local

cannot find file
C:\preload.tag
D:\preload.tag
X:\preload.tag


NTLDR is missing

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2 Answers

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If you have Fat 32 one of the methods
on the link below may work
http://forum.notebookreview.com/showthread.php?t=50790

Posted on Dec 09, 2007

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  • 6,966 Answers

Hi,

Sounds like a problem with your hard drive. The original hard drive installed is 40Gb. The message "destination: \\harddisk0\partition2" indicates that your single HD has been set to 2 partitions. Chances are that the recovery files are saved in your 2nd partition D. If your laptop came with a recovery CD, try using that instead of the eRecovery ALT/F10. Alternately, you may want to use an OEM XP Home Edition Installer and choose the 2nd "Repair" option.

If things don't work out, you may need to re-partition the HD and reinstall fresh/clean. Of course this would erase any and all contents of the drive. Should there be important files, you need to back them up but that would mean removing the HD and using an external enclosure, connect it as a removable storage to a 2nd PC using the USB and proceed to copy all your important files assuming of course that the 2nd PC will be able to read the HD in question.

If even on the 2nd PC you are having difficulty accessing the laptop's HD, try running utilities (ScanDisk) to check the HD's integrity. Possible problems are bad sectors, missing partition, corrupt files and the likes. If there are bad sectors, you may need to purchase a replacement.

Hope that this be of some help/idea. pls post back how things turned out or should you need additional information.

Good luck and kind regards.

Posted on Dec 09, 2007

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1 Answer

Aspire one d257-13473 wont factory reset


Windows key > All programs >Acer Empowering Technology>eRecovery management>Restore>Factory(Top of list)..

Or

If computer will not boot.
Tune computer ON
When Acer splash is on screen hold Alt and keep pressing F10...

Select factory from top of list.
You will need a password , the default is "000000" (Six zeros).

Recommend you use the first option if you can...
1. Power on the machine.
2. At the ACER BIOS screen, hold the "Alt" key and press the "F10" key simultaneously to start Acer eRecovery. The window of opportunity is very small, so this may take a few attempts.
3. Once eRecovery has loaded, click "Restore to Factory Default Settings" (the password is six zeros, 0.0.0.0.0.0.).
4. Click "OK" to continue.
5. From here, the eRecovery process will update all the data on the C: drive and restore the factory image (approximately 10 minutes).
6. Once eRecovery has run, press "OK" to reboot unit.

***This will erase all your unsaved data!***

Or

Running System Recovery from Windows

1. Click Start>All Programs>Acer Empowering Technology.
2. Select Acer eRecovery Management.
3. Select Restore (bottom of eRecovery screen).
4. Select Restore system to factory default (the password is six zeros, 0.0.0.0.0.0.).
5. Select Yes then Next, the system will reboot and start the recovery.

Or

1. Reboot, and press F8.
2. Select Repair.
3. Select Reinstall Windows and follow prompts.

***This will erase all your unsaved data!***

Dec 06, 2013 | Acer Aspire One D257-13473 Netbook

1 Answer

Acer Aspire One D250-08K Need to restore to factory settings and i have no disc. Screen is black. On start up pressed ALT F10 then nothing happens


Hi,

You can restore the computer back to factory default,to do so, follow the below steps: Turn OFF the computer, now as soon as you hit the power button, keep on holding "Alt" key & keep on tapping "F10" key, i.e Alt+f10, it will open the recovery console, select full factory restore and follow onscreen instruction. NOTE: This will erase all the datas on the computer.

You can also create a set to Recovery disk from the recovery partition, to do so

Start Menu> All Programs> Acer erecovery management> Click Create Factory Default Disk, if you receive any error code or unable to burn the disk, please contact Acer Technical support at 1 800 816 2237 and order for an Recovery Disk.

Thanks and regards,
Jitha

Aug 29, 2011 | Acer Aspire One PC Notebook

1 Answer

Need to reset factory settings to wipe laptop clean but dont have a disc


hi
there is two ways to do it.

Laptop Recovery Instructions
If you cant boot into windows

1. Power on the machine
2. At the white ACER BIOS screen, hold the "Alt" key and press the "F10" key
simultaneously to start Acer eRecovery
3. Once eRecovery has loaded, click "Restore to Factory Default Settings"
4. Click "OK" to continue
5. From here, the eRecovery process will update all the data on the C: drive
and restore a fully functional factory image (approximately 10 minutes).
6. Once eRecovery has run, press "OK" to reboot unit

If you can boot into windows

Click "START"
All Programs
Acer/ Packard Bell/ E-machine recovery
Select "Recovery management"
Click "Restore"
Click "Fully restore to factory default"
NB: This process takes about 15 to 20 min

Jun 15, 2011 | Acer Computers & Internet

1 Answer

How to restore my laptop to factory settings


Hi,

If you are using Acer computer then you can restore the computer back to factory default,to do so, follow the below steps: Turn OFF the computer, now as soon as you hit the power button, keep on holding "Alt" key & keep on tapping "F10" key, i.e Alt+f10, it will open the recovery console, select full factory restore and follow onscreen instruction.
NOTE: This will erase all the datas on the computer.

You can also create a set to Recovery disk from the recovery partition, to do so

Start Menu> All Programs> Acer erecovery management> Click Create Factory Default Disk, if you receive any error code or unable to burn the disk, please contact Acer Technical support at 1 800 816 2237 and order for an Recovery Disk.

Thanks and regards,
Jitha

Feb 06, 2011 | Computers & Internet

1 Answer

Hi i have a proplem in my acer aspire 5315 .When i boot it .i saw in screen boot "file messing..." id not rememmber what kind file.


Hi,

It appears that the Windows is corrupted on your computer, you can restore the computer back to factory default,to do so, follow the below steps: Turn OFF the computer, now as soon as you hit the power button, keep on holding "Alt" key & keep on tapping "F10" key, i.e Alt+f10, it will open the recovery console, select full factory restore and follow onscreen instruction. NOTE: This will erase all the datas on the computer.

You can also create a set to Recovery disk from the recovery partition, to do so
Start Menu> All Programs> Acer erecovery management> Click Create Factory Default Disk, if you receive any error code or unable to burn the disk, please contact Acer Technical support at 1 800 816 2237 and order for an Recovery Disk.

Thanks and regards,
Jitha

Feb 01, 2011 | Acer Aspire 5315 Notebook

2 Answers

I have a Acer Aspire 5745 (CPU: Intel i5 processor 2.5GHz RAM: 2GB OS: Win 7 Home Basic) which is only 2 months old. Yesterday I started a installation setup of a game, when suddenly the system restarted....


Hi, I do apologize for the inconvenience you have been facing.The reason why the laptop does not reboot to Windows even after reinstalling Windows is because the issue is with the hard drive not being recognized the reason for which you get a blinking line on the screen after the Acer logo .In this case I would suggest that if the laptop is under warranty please contact the Acer Technical support and have an order placed for repair.
Thank you for your time and best wishes for your effort.

Nov 19, 2010 | Acer Computers & Internet

3 Answers

I want to reset my laptop to it's factory settings.


hello.push DEL or F2 immediately after powering on.
Than your are in the bios
push F5 confirm
push F10 confirm
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Jun 30, 2010 | Acer Aspire One PC Notebook

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Need erecovery for acer aspire 5610z


Hi,

You can restore the computer back to factory default,to do so, follow the below steps: Turn OFF the computer, now as soon as you hit the power button, keep on holding "Alt" key & keep on tapping "F10" key, i.e Alt+f10, it will open the recovery console, select full factory restore and follow onscreen instruction. NOTE: This will erase all the datas on the computer.

You can also create a set to Recovery disk from the recovery partition, to do so
Start Menu> All Programs> Acer erecovery management> Click Create Factory Default Disk, if you receive any error code or unable to burn the disk, please contact Acer Technical support at 1 800 816 2237 and order for an Recovery Disk.

Thanks and regards,
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Jan 27, 2010 | Acer Aspire 5610-4648 Notebook

2 Answers

How can i reformat my laptop on CD acer aspire 3000


Using Acer eRecovery Management
You can launch Acer eRecovery Management in a number of ways:
Acer eRecovery Management requires a password to activate. The default password is six zeros (0s).
Note: These steps will return the system to the original factory installation including all factory installed drivers and applications.
Back up all data prior to using this procedure.
  1. Plug in the AC adapter and battery.
  2. Turn the system on
  3. Immediately, press ALT on the keyboard and start tapping F10.
    Continue holding ALT and tapping F10 as the unit boots up.
  4. A screen stating "Starting Acer Erecovery" should appear.
    (Release ALT and stop tapping F10 at this point)
  5. There will be 4 options:
    1. Restore system to factory default
    2. Restore system from user backup
    3. Restore system from cd/dvd
    4. Exit
OR
From the Start menu, go to Start > (All) Programs > Empowering Technology > Acer eRecovery Management.
Or try this By clicking on the Empowering Technology icon from your desktop, or pressing the key to launch the Empowering Technology user interface. Select the Acer eRecovery Management icon.

Oct 11, 2009 | Acer Aspire 3000 Notebook

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Installing XP


Acer computers come with a factory restore partition installed from the factory. The following instructions are direct from Acer's support website:

Note: These steps will return the system to the original factory installation including all factory installed drivers and applications.
Back up all data prior to using this procedure.
  1. Plug in the AC adapter and battery.
  2. Turn the system on
  3. Immediately, press ALT on the keyboard and start tapping F10.
    Continue holding ALT and tapping F10 as the unit boots up.
  4. A screen stating "Starting Acer Erecovery" should appear.
    (Release ALT and stop tapping F10 at this point)
  5. There will be 4 options:
    1. Restore system to factory default
    2. Restore system from user backup
    3. Restore system from cd/dvd
    4. Exit
Restore system to factory default
  1. Enter the password created when eRecovery was first started.
  2. Read the on-screen warning and choose Yes.
  3. Click Next. The recovery process will start.
When recovery is complete the system will re-start and will need to complete the setup of Windows.
When setup is complete a process will clean up the recovery files.
Please be patient as this process can take 5-10 minutes or longer.


Hope this helps. Please take a moment to rate this solution. Thanks.

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