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Computer not selected when scanning

When scanning something computer is not a selection, says " refer to troubleshooting"

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My flash drive Segate ST340051A does not function


If you are referring to portable usb flash drive

click start click to open on my computer you should see your usb drive could be E: or something right click select properties there will be an array of options

select the sharing tab option then advanced sharing make sure you have a tick in the share this folder box


then click permissions make sure you have all 3 boxes ticked full control changes and read in windows 7

click start control panel administrative tools computer management disk management right click on your drive select properties click tools you should see click check now click start two boxes

automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now start

you might tick one box then return after its finished the first repair then return and tick the second box you should not do anything while the chkdsk utility is in progress any input may damage this drive


then you restore it to its default status


Right click on usb drive select properties you will have an array of options


Select the hardware option then select your drive properties policies

restore defaults


In XP


Right click on your drive select properties then on customize restore Default in W 7


you might have to alternate doing this repeatedly until the problem is resolved



click start control panel scroll to folder options view place a tick in show hidden files folders and drives
this may vary depending on your operating system



if these fail to fix the problem you might leave the flash drive plugged in and restart your computer



hope this helps

Oct 11, 2012 | Computers & Internet

1 Answer

Even after succesful formatting I am unable to add any data in 8GB Transcend Pen Drive


in what format ntfs or fat?
you might need to format in fat

click start click to open on my computer you should see your usb drive could be E: or something right click select properties there will be an array of options

select the sharing tab option then advanced sharing make sure you have a tick in the share this folder box


then click permissions make sure you have all 3 boxes ticked full control changes and read in windows 7

click start control panel administrative tools computer management disk management right click on your drive select properties click tools you should see click check now click start two boxes

automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now start

you might tick one box then return after its finished the first repair then return and tick the second box you should not do anything while the chkdsk utility is in progress any input may damage this drive


then you restore it to its default status


Right click on usb drive select properties you will have an array of options


Select the hardware option then select your drive properties policies

restore defaults


In XP


Right click on your drive select properties then on customize restore Default in W 7


you might have to alternate doing this repeatedly until the problem is resolved


click start control panel scroll to folder options view place a tick in show hidden files folders and drives
this may vary depending on your operating system


click start click on my computer you should see your usb drive
right click then select format

another way is to control panel administrative tools computer management disk management right click on your drive select format

hope this helps

Sep 07, 2012 | Transcend Computers & Internet

1 Answer

Non fuctional


if you are referring to a usb drive


click start control panel administrative tools computer management device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X

you will need to update/reinstall drivers

right click to reinstall drivers


if you can see your usb drive but its not working

ports (com&lpt) right click update driver if this fails to fix the problem


check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems to a computer and its parts


click start click to open on my computer you should see your usb drive could be E: or something right click select properties there will be an array of options

select the sharing tab option then advanced sharing make sure you have a tick in the share this folder box


then click permissions make sure you have all 3 boxes ticked full control changes and read in windows 7

click start control panel administrative tools computer management disk management right click on your drive select properties click tools you should see click check now click start two boxes

automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now start

you might tick one box then return after its finished the first repair then return and tick the second box you should not do anything while the chkdsk utility is in progress any input may damage this drive


then you restore it to its default status


Right click on usb drive select properties you will have an array of options


Select the hardware option then select your drive properties policies

restore defaults


In XP


Right click on your drive select properties then on customize restore Default in W 7

you might have to alternate doing this repeatedly until the problem is resolved


if you need more help with this post a reply


hope this helps

Sep 01, 2012 | Transcend JetFlash 700 USB3.0 Flah Drive...

1 Answer

Format Samsung HD154UI 1.5TB 1500GB SATA DRIVE LBA 2,930,277,168 SATA Hard Drive


you might have to many programs trying to or accessing your computer at the same time or a virus
scroll to bottom toolbar (bottom of screen) right click select task manager

applications you will see whats running
if you see anything you dont need running select end now and you might uninstall that specific

program if you or computer does not require it to run and
some unnecessary programs that could be jamming up your computer

also under processes see what is ticking over in the background again if you see something you
dont need to be running select end now and users you will see who is using your computer

you might need to add more computer ram
if you're not sure if a module is right for your system use the

Crucial Memory Advisor tool for a list of guaranteed compatible modules.
when purchasing any ram you should always ask if they can guarantee compatibility first you will need to select the manufacturer from a drop down list then select your product line

from a drop down list then select the model then click find it will take you directly to compatible ram also you will have an option to scan your system


scroll to the bottom toolbar (bottom of screen) right click you can select task manager applications also processes you will see whats running on your computer you might have a virus also select

users you will see who is using your computer
or you might need to add more computer ram

You have to be the computers administrator to change any values on any hard drive on your computer


click start control panel user accounts on the users tab click the name of the computer administrator you must have full control


click start click to open on my computer you should see your usb drive could be E: or something right click select properties there will be an array of options

select the sharing tab option then advanced sharing make sure you have a tick in the share this folder box


then click permissions make sure you have all 3 boxes ticked full control changes and read in windows 7


click start control panel user accounts click on the administrators account if you have made one or you will have to create one in windows XP


click start right click on my computer select open
Right click the icon of your usb drive (It should be E:/ or something)
Click Properties in the menu that comes up
Click the Sharing tab
Click permissions
And finally, click Allow next to Full Control.



click start click on my computer you should see your usb drive

right click then select format


another way is to control panel administrative tools computer management disk management right click on your drive select format


if you need more help with this post a reply



hope this helps

Aug 21, 2012 | Samsung HD154UI 1.5TB 1500GB SATA DRIVE...

1 Answer

Troubleshoot hang up screen of kindle fire tablet


im not sure what you are reffering to by hang up screen

you might have to many programs trying to or accessing your computer at the same time

scroll to bottom toolbar (bottom of screen) right click select task manager

applications you will see whats running
if you see anything you dont need running select end now and you might uninstall that specific

program if you or computer does not require it to run and
some unnecessary programs that could be jamming up your computer

also under processes see what is ticking over in the background again if you see something you
dont need to be and users you will see who is using your computer

you might need to add more computer ram
if you're not sure if a module is right for your system use the

Crucial Memory Advisor tool for a list of guaranteed compatible modules. first you will need to select the manufacturer from a drop down list then select your product line

from a drop down list then select the model then click find it will take you directly to compatible ram also you will have an option to scan your system

hope this helps


scroll to the bottom toolbar (bottom of screen) right click you can select task manager applications also processes you will see whats running on your computer you might have a virus also select

users you will see who is using your computer

hope this helps

Jul 20, 2012 | 3M Privacy Screen Protector For Amazon...

1 Answer

2943erorrareslowingdown


im not sure what you are referring to

you might have to many programs trying to or accessing the internet at the same time

scroll to bottom toolbar (bottom of screen) right click select task manager

applications you will see whats running
if you see anything you dont need running select end now and you might uninstall that specific

program if you or computer does not require it to run and
some unnecessary programs that could be jamming up your computer

also under processes see what is ticking over in the background again if you see something you
dont need to be and users you will see who is using your computer

you might need to add more computer ram
if you're not sure if a module is right for your system use the

Crucial Memory Advisor tool for a list of guaranteed compatible modules. first you will need to select the manufacturer from a drop down list then select your product line

from a drop down list then select the model then click find it will take you directly to compatible ram also you will have an option to scan your system

if you need more help with this or if i have misunderstood the problem post a reply

hope this helps


Jul 11, 2012 | Computers & Internet

1 Answer

I cant play my 3d games i need hardware?


you just might need to update the graphics drivers to run these games also add more computer ram if the games use a lot of graphics

Click start control panel administration tools computer management device manager scroll to display adapters right click select update drivers

http://download.cnet.com/ati-mobility-radeon-7500/3000-2108_4-56666.html

now for the computer ram
if you're not sure if a module is right for your system, use the Crucial Memory Advisor tool for a list of guaranteed compatible modules. first you will need to select the manufacturer from a drop down list then select your product line from a drop down list then select the model then click find it will take you directly to compatible ram also you will have an option to scan your system

hope it helps

May 30, 2012 | Samsung Sens P30 1.4ghz 512mb Motherboard

1 Answer

My 2gb usb shows 8mb


click start control panel administrative tools computer management disk management right click on your drive select properties click tools you should see click check now click start two boxes

automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now start

you might tick one box then return after its finished the first repair then return and tick the second box you should not do anything while the chkdsk utility is in progress any input may damage this drive

I found that you get best results by ticking one box then returning after it has finished then tick the other box

if still no joy


Right click on usb drive select properties you will have an array of options


Select the hardware option then select your drive properties policies

restore defaults


In XP


Right click on your drive select properties then on customize restore Default in W 7

right click select properties there will be an array of options select the sharing tab option then advanced sharing make sure you have a tick in the share this folder box then click permissions

make sure all 3 boxes are ticked full control change and read in windows 7


click start control panel user accounts click on the administrators account if you have made one or you will have to create one in windows XP

click start right click on my computer select open
Right click the icon of your Usb Drive (It should be E:/ or something)
Click Properties in the menu that comes up
Click the Sharing tab
Click permissions
And finally, click Allow next to Full Control.


click start click on my computer to open you should see your drive
right click then select format

another way
click start control panel administration tools computer management disk management right

right click on your usb drive select format

hope this helps you

Apr 11, 2012 | Kingston (DTIU3/2GB) 2 GB USB Hard Drive

1 Answer

Sandisk cruzer flash drive is not format


click start click to open on my computer you should see your Scan Disk drive right click select properties there will be an array of options select the sharing tab option then advanced sharing make sure you have a tick in the share this folder box then click permissions make sure all 3 boxes are ticked full control change and read in windows 7


click start control panel user accounts click on the administrators account if you have made one or you will have to create one in windows XP

click start right click on my computer select open
Right click the icon of your Hard Drive (It should be F:/ or something)
Click Properties in the menu that comes up
Click the Sharing tab
Click permissions
And finally, click Allow next to Full Control.


click start click on my computer to open you should see your drive
right click then select format

another way
click start control panel administration tools computer management disk management right click on your usb drive select format

hope this helps you

Dec 29, 2011 | SanDisk Cruzer Micro 8GB USB 2.0 Flash...

1 Answer

I keep getting this message every time I want to scan something to my computer. "Scan Problem: Try Starting scan from computer. Refer to documentation for details."


Go to printers and Faxes in Control Panel Right Click the Printer, Select Properties Select Ports from the top tabs and make sure "Enable Bi-Directional Support" is selected.
Also check the HP ImageZone software settings to make sure the computer knows what to do when you scan directly.
This message is usually caused because the printer can not talk to the PC or does not know what to do with the scan.
Regards GM

Apr 05, 2011 | HP Photosmart Premium C309A All-In-One...

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