Question about Compaq (CDD480172) CD-RW Burner

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Can't use DVD drive, says there are 2 drives there instead of 1

When I go into My Computer, It shows two DVD drives... I have no idea why. I also can't eject the drive, to get a disc out I had to use the paperclip trick. Any takers?

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Showing two drives can be caused by some of the burning software using what can be known as a "phantom drive" or "pseudo drive"

There are a few packages that can do this.
If however both drives read as the same exact model this would point to an error within windows that certainly needs looking at.

Some burning software can also LOCK drives and this may prevent opening them. Alcohol 120% is just such a software package that installs a drive by default.

If you have a flash drive these can be formatted to look like a cd or DVD so if you do have flash drives SD cards etc remove them and see if it goes away.

Posted on Sep 07, 2009

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Maybe the power lead comming from the PSU into the drive is faulty or make sure both leads are securly plugged into the back..

Posted on Sep 07, 2009

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