Question about RCA M5001 Digital Media Player

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Not working i downloaded music on it one time. it was great. then the music dissapeared. now it won't download anything.even though i installed it with the disk. windows media player says it isn't connected

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Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

RCA's help site is actually pretty good:

Posted on May 23, 2008


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Posted on Jan 02, 2017


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