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The slot is on the left side of the unit and you insert it with the brass pins down and first (picture side up) do not try forcing if it does not appear to go in, take it out and try again, remember, brass pins first and facing down, gently push until it cannot go any further or unless it spring clicks, then to remove, press in untill it springs out or simply pull.
Lube the chuck with some penetrating oil and bring the two loose jaws near the surface. Take a brass or soft hammer and pound the face. The stuck jaw should come down. They have a spring to push them down, but sometimes grits or other contamination causes them to stick.
Hold the card at the thicker end, not the one with shiny gold contacts. The card slot is only a little wider than the width of the card. Gently slide the card in. If it is sitting at an angle when you get it partway in it is upside down. If it slides in square slide it in til only about a millimeter is still outside the case. You should then feel a little resistance and if you release it it will spring back out. Continue exerting gentle pressure until it stops and does not pop out. At this stage the edge of the card should be inside the body of the case. You may need to use a fingernail to push it that last little bit.
To get it out press in on it, using a fingernail again, and release it. It will pop out enough grip it properly and remove it.
No large amount of force is needed, only a gentle pressure.
Most likely the SD card is not being pushed in far enough to lock into place. You really need to use your fingernail to push it in past flush until you hear a clicking sound, at which point the card will lock into place.
Here are full instructions for insertion and removal of the SD card: Insert the memory card with the metal contacts going into the slot first and facing up at you. In other words the SD card label should be upside down when you insert it this way. You need to push the card in past flush to have the spring mechanism lock the card into place. To get the card out of the slot, push the card in past flush and then the spring mechanism will release it. You will hear a click when the card locks into place or is released from the slot.
Insert sds bit into chuck with slots/slot matching slot in chuck while pulling back on the spring loaded nose. If the bit does not catch try turning/rotating bit to lock. When you release the nose, a pin will drop into the indention on bit and prevent it from falling out during use. Sometimes this pin will break or wear-out thus the bit will not catch. Before you insert the bit, look into chuck for retaining pin. Pulling back on the spring loaded chuck releases pressure on the pin and allows insertion of bit. Parts are available at www.toolpartsdirect.com
It may be that you are trying to put it in backwards. It can go in only one way, contacts first. The last bit in "is" spring loaded so it will take a "little" force. If it truly will no go down pull it out, spin it 180 degrees and try installing it again.
First check the memory card to see if the lock tab is in the UNLOCK position. On the top left of the memory card is a slide the moves up and down. The slide should be in the up position for it to be unlocked. A locked memory card could cause the camera to read a CARD PROTECT error message. If you still receive an error message, verify that you are inserting the card correctly so that the spring locks in as you fully insert it. When performed correctly an Icon will appear in the lower right hand corner of the LCD screen. Also try inserting the card while the camera is on. The memory card may also need to be formatted through the camera’s settings-- Note:Formatting will delete all files, so be sure to transfer any important files to your computer before doing so To Format: Insert the memory card into the camera and press the mode button to get to the mode screen. Enter into Tools/SETTINGS and find FORMAT. Once you select format you will receive a YES or NO option. Select YES and you will see a FORMATTING message. Once the formatting is complete, see if the camera reads the card and functions properly
The little diagonal corner on the card should be facing upward. It's virtually impossible to insert the card incorrectly as you'll encounter strong resistance. If the card easily slips into the slot, then you got it right. Keep gently pushing until it clicks in place. To remove it, gently push it in further until you hear a click, then relax pushing as a spring will eject it.
This problem is caused by the little piece of plastic that you flip down to hold the XD card in place. It has a nipple sticking out of it that is prone to breaking off. Unfortunately, this nipple (about 1/16" x 1/8" x 1/8") holds down a little button which tells the camera that the the plastic piece has been flipped down. Once the nipple breaks off, you need to find some other way to hold the button down.
I simply took a small plastic peg from an old boardgame -- a cribbage-board peg might work -- and whittled it down to fit the opening. Remove the XD card and you'll see the small 1/16" x 1/8" rectangular opening. There's a tiny, squarish black button inside. Use a toothpick or tiny screwdriver to carefully press the button in while the camera is on, and you'll see the error message disappear.
Once you get the idea, use a tiny Phillips screwdriver to remove the plastic piece that you flip down. There are two screws to remove, two little metal retaining brackets and a tiny metal rod. Be careful not to lose any of these pieces! Then gradually whittle your piece of plastic so it fits the rectangular opening snugly, and consistently turns off the error message. Then cut it to about 1/8" in length, insert it into the opening, and reassemble the rod, brackets and screws to hold it in place.
Now the little button will always be pushed in and the camera will be functional once again. Since the XD card has its own spring-loaded "locking mechanism" (you push to insert and push to remove), the piece of plastic you flip down isn't really needed in the first place. You can save it, anyway, just for the memories....