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Xbox 360 drive will not eject using button when closed says open tray

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Does it load games?

Posted on Sep 08, 2009

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Tray stuck open


The gears on the Xbox 360 have become misaligned. Here is how you fix it. If the tray is out all the way disconnect the power.
Step 1:
Locate the tab on the left side of the tray.
Step 2:
Lift the tab with a pen or equal and pull the tray out.
Step 3: power on the Xbox 360 and hit the eject button. When you here the eject "ding" pull the power. Now the drive is in eject mode and the cogs are aligned to take the tray.
Step 4
Gently place the tray back in and slight nudge to engage gears.
Step 5
POwer on xbox 360 and give another nudge to help the tray realign.
Step 6
Open and close the tray a couple times. To assure sucess.

Aug 20, 2014 | Microsoft Xbox Video Game Consoles & Games

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Xbox 360 - Stuck or sticking tray fix!


If your Xbox 360 DVD drive won’t eject it can be a very simple fix.

The Samsung drive is almost always a very simple fix, if you have another drive, it may be more difficult.

To identify your drive, follow this guide:

• Remove the faceplate by firmly grasping the opening for the USB ports and pulling.
• Underneath the DVD tray there should be a small hole.
• Look at the wires in the hole to identify which drive type you have.

Red and Black Wires = Samsung Drive
Yellow Wires = LiteOn Drive
White Wires = BenQ Drive
No Wires = Hitachi Drive


SAMSUNG:

It is very common for a Samsung drive to not eject. It’s a very simple fix for this!

1. Power on your Xbox 360
2. Press the eject button
3. When the Xbox 360 “tries” to eject, just simply push in on the tray cover.

That should make it eject!

If it does not, please follow the guide for the other drives below:

This requires you to disassemble your Xbox 360. IF you don’t know how, look it up on google, there are plenty of guides.

Then follow these steps:

1. Remove your Xbox 360 DVD drive from the Xbox 360
2. Turn over and remove the four screws securing the drive (6 screws if it’s a Hitachi)
3. Remove the top cover of the DVD drive.
4. Put the drive back in the Xbox 360, connect the wires, and power on your Xbox 360.
5. Once the 360 powers on, eject the drive. Most of the time it should eject normally. If it doesn’t you may have to force it.
6. Unplug the Xbox 360. If you turn it off with the power button the tray will close first, we need it open.
7. Near the front of the drive, you should now be able to see and access a small rubber band that was hidden by the tray.
8. Remove the band, lubricate and replace.
9. Replace the top cover and hook up and test.
10. If that doesn’t work, you may need a new rubber band. If you can get one of the right size, replace and test.

on May 13, 2010 | Video Game Consoles & Games

Tip

If your Xbox 360 Disc tray won't eject


If your Xbox 360 DVD drive won’t eject it can be a very simple fix.

The Samsung drive is almost always a very simple fix, if you have another drive, it may be more difficult.

To identify your drive, follow this guide:

• Remove the faceplate by firmly grasping the opening for the USB ports and pulling.
• Underneath the DVD tray there should be a small hole.
• Look at the wires in the hole to identify which drive type you have.

Red and Black Wires = Samsung Drive
Yellow Wires = LiteOn Drive
White Wires = BenQ Drive
No Wires = Hitachi Drive


SAMSUNG:

It is very common for a Samsung drive to not eject. It’s a very simple fix for this!

1. Power on your Xbox 360
2. Press the eject button
3. When the Xbox 360 “tries” to eject, just simply push in on the tray cover.

That should make it eject!

If it does not, please follow the guide for the other drives below:

This requires you to disassemble your Xbox 360. IF you don’t know how, look it up on google, there are plenty of guides.

Then follow these steps:

1. Remove your Xbox 360 DVD drive from the Xbox 360
2. Turn over and remove the four screws securing the drive (6 screws if it’s a Hitachi)
3. Remove the top cover of the DVD drive.
4. Put the drive back in the Xbox 360, connect the wires, and power on your Xbox 360.
5. Once the 360 powers on, eject the drive. Most of the time it should eject normally. If it doesn’t you may have to force it.
6. Unplug the Xbox 360. If you turn it off with the power button the tray will close first, we need it open.
7. Near the front of the drive, you should now be able to see and access a small rubber band that was hidden by the tray.
8. Remove the band, lubricate and replace.
9. Replace the top cover and hook up and test.
10. If that doesn’t work, you may need a new rubber band. If you can get one of the right size, replace and test.

on Feb 02, 2010 | Video Game Consoles & Games

1 Answer

Tray won't close


Use the following steps to close the disc tray on an original Xbox 360 console.
Step 1: Remove the disc from the tray Step 2: Make sure the faceplate is on correctly
The faceplate is the plastic piece on the front of your console.
  • Press firmly around the edges of your faceplate to snap it into place (make sure it is flush with the rest of the console). If the faceplate is not on correctly, the disc tray won't close.
  • If you find that the faceplate is the problem, please contact Xbox Support to order a replacement faceplate.
If this does not resolve your issue, please try step 3. Step 3: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray successfully closes, open the tray and insert a disc. Now try opening and closing the tray with a disc in the tray.
Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.
If your disc drive still will not close, please try step 4. Step 4: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox 360 console.If your disc drive still will not close, you need to have your console repaired.
  3. Step 5: Request a repair If the disc tray still won't close properly, your Xbox 360 console needs to be repaired.


Xbox 360 S consoleUse the following steps to close the disc tray on an Xbox 360 S console. Step 1: Remove disc from the trayIf there is a disc in the disc tray, remove the disc. Step 2: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray closes successfully, open the tray and insert a disc. Now, try opening and closing the tray with a disc in the tray.

Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.

stickerdisc.jpg

If the disc tray still will not close, please try step 3. Step 3: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox S 360 console.

If the disc tray still will not close, you need to have your console repaired. Step 4: Request a repairIf the disc tray will not close, you need to have your console repaired.

Dec 16, 2010 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 arcade dvd drive is not getting power from the xbox 360 wont eject or close


Take it into a games store/ fixer man and get them to look at/ replace the motor that opens and closes the disk tray. =]

Nov 08, 2010 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 cdrom won't keep


turn on your 360 and open the game drive. hold it open and turn of the 360. wait for it to power down completly. then turn the consel back on and it should close on its own now and stay closed as it should

Jan 07, 2010 | Video Game Consoles & Games

1 Answer

Xbox 360 elite dvd tray keeps opening and closing


Crack the case and open the dvd drive look for any debris that may be holding the tray from fully closing. Did you recently update the software to the new dashboard? Maybe there is a corrupt file. I would check the drive first. The likely hood is it is a simple problem just hard to diagnose with out haveing it in front of me. The other thing is this the real eject button is down on the metal box on the left under the corner of the DVD drive. check this there isn't something lodged against it or it may be broken. Pushing that button will wake the 360 and open the drive as you mentioned but why it would close on its own is a mystery unless there is a corrupt file or the eject switch is broken.

Mar 22, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 drive will not open or close unless i use the emergency eject button yet it plays disks fine.


There is a problem with your disc tray. it depends on you if you want to send it in for repairs or just stick with it.

Might as well call xbox customer support to check the warranty status of your xbox 360.. Goodluck

Mar 08, 2009 | Microsoft Xbox Console

1 Answer

XBOX 360 green light flashing....


Its the drive. Most of the problems with the drive not opening is the belt slipping inside. If you can find a new belt for the motor then change it. Otherwise I would Swap out the board to the new drive and it should solve your problem.

Feb 01, 2009 | Microsoft Xbox Console

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