Question about RCA Pearl TH1102 MP3 Player

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I have the 2 GB flash MP3 player with FM tuner. I

I have the 2 GB flash MP3 player with FM tuner. I have replaced the batteries and now it is frozen. The screen just has the Pearl logo and doesn't go any further. How can i fix this problem?

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Last night I replaced my battery and my unit would not go any further than the Pearl logo. So this morning I downloaded the firmware upgrade from http://voxrightnow.custhelp.com/app/answers/detail/a_id/2556, and followed all the troubleshooting instructions that popup when you start the program:

start the program,
remove the battery,
hold the play button while plugging into usb,
release the play button the the term "initalizing" replaces "searching",
click the start button to replace the firmware.

Note: when I tried this last week to fix the aac error message, it did not fix the problem with some music files. After following these steps today, plus making sure the format data box was selected, I can now play the troublemaking files without errors.

Posted on Sep 17, 2009

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Posted on Jan 02, 2017

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