Manual defrost I've turned the dial to Off so that we can defrost and so how would I get the water from spilling all over the floor?

Contact Whirlpool to see if a manual is available. Whirlpool makes Sears Kenmore.

put down a towel

Pull it forward and seei if the drain pan is either overflowing or empty. If it,s empty, check the drain isn't blocked, causing meltwater to leak from inside. If it's overflowing, check the door seals properly and the defrost settings are ok.

it go's down locate drain tube at bottom of freezer some time just defrosting manually will cure this drain gets small peace of food or tie from food freezes and blocks water from flowing warm water and a turkey baster works wounders

This sounds like clogged drain / hose in the freezer compartment, here's why:

When the defrost circuit turns on, the compressor turns off. The defrost coil melts frost that collects on the freezer coil and drips in to a small pan located below the coil. The pan is formed so that the water that drips in it can flow to a hose connected under it. When the defrost cycle completes. the compressor runs again, bringing the temperature in the freezer to about 0 again. Any water remaining anywhere in the freezer will turn to ice very quickly.

If the hose should become clogged with ice, or slowed by mold, bacteria, etc. - water flow will be slowed, and / or eventually stopped. Ice will become thicker and thicker on the floor of the freezer as there is no place for the water to go.

A service manual for the appliance would be a good idea, but may not be required. You'll need to unplug the freezer and empty the contents. Defrost manually with a hair dryer or other heat source. If you decide to chip away ice, do so carefully.

The defrost and drain area of most refrigerator / freezers are located behind the rear panel of the freezer compartment. This is where the manual would indicate where the parts are located. Remove any ice maker installed if needed to remove the back panel.

Defrost any ice previously hidden by the panel. Chipping ice here should be a last resort, as sharp edges can damage cooling coils, tubing and the drip pan itself. Use a turkey baster filled with hot water to direct a stream at the area of the pan filled with ice. Hot water will likely have to be directed down the opening on the pan to melt ice in the hose as well.

Once the ice is cleared, mix about a 10% to 20% solution of bleach and water (1/2 ounce bleach to 3 ounces water) and direct down the drain hose. This will kill and inhibit further growth of mold and bacteria in the hose, which should help it drain water quickly.

Re-assemble and plug into power.

I hope you found this Very Helpful. If you need more help, ask again - but include the freezer manufacturer's name and model number. Good luck!

Self-defrosting refrigerators/freezers dispose of the water generated during the defrost cycle, usually via a tube or channel that directs the water to a pan at the bottom of the refrigerator. From the pan, the water normally evaporates.

If the tube or channel is clogged or obstructed, the water backs up and leaks into the inside of the refrigerator/freezer compartment. Then the water builds up at the bottom, inside of the refrigerator. When the water has built up for a time it may spill out of the front of the door opening. To fix this problem, clear the drain tube or channel and allow the defrost water to flow down to the drain pan.

The reason this happens is because the defrost timer is not turning back on when it needs to, causing the freezer to thou out and overfill the drip tray sitting on top of the compressor. A new defrost timer should be available from the local refrigeration wholesalers in your area.

After a defrost cycle the ice around the evaporator melts, that water goes out and lands in a tray under the refrigerator. But sometimes the tube gets clogged and water spills inside the freezer and if enough water accumulates, it will make it to the floor. To fix this problem look for a small hole inside the refrigerator and open it up using a can of compressed air. Hope this helps

Having to manually defrost an automatic defrost system tells me there is a problem with your defrost timer. Most Beverage-air freezers have a Paragon timer. There are two dials on these timers. An inner and outer dial. On the inner dial is an arrow to indicate the direction of rotation as counter clock wise. On the inner dial is a copper pointer indicating duration of the defrost cycle.

Observe the copper pointer, no movement indicates that the timer is bad.

Check the evaporator coil for frost buildup on the back. Check for frost on the suction line, the biggest line returning to the compressor. If frost is evident at these places you have a defrost system problem. These systems have a defrost timer that defrosts the coil at preset times. Check the timer for proper operation by marking the position of the dial and check back to see if it changes. If it does not change position the timer motor is most likely bad. If the dial is not rotating automatically you can manually turn the dial in the direction of the arrow and put it through a defrost cycle.