Question about RIM BlackBerry Curve 8310 Smartphone

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PUK code (0 left) - Need Code

I am on a 3 week vacation and will not be back to work until Oct. This is my problem. I took my work phone and now I don't know what I did to it. It states''Enter PUK code (0 left): I need to find this below I go back to work.
IMEEEEI: 399315017231753
Blackberry: 8310
SKU: 64768
Carrier: at&t

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  • 92 Answers

Hi,it is your sim card which is blocked as you have entered the pin code wrongly 3 times,

It is easily solved by contacting the network provider of your sim and requesting the PUK code for which there should be no charge,

Some networks will have this service available online if your check on their website,you put in your mobile phone number and it will generate the PUK code,

If you are unable to find it on their site you can ring them and they wll be able to assist you with it,

Do not try guessing random codes as after failed attempts at inputting the wrong PUK your simcard will be permanently blocked and need replaced,

Just noticing you say in your question (0 left),is this referring to no attempts left? Have you already tried 10 times to guess the PUK?

If this is the case your simcard is now useless,but your phone is fine,it will work with another simcard,

If it is important that you have the same mobile number you will have to request a new simcard from your provider and they may charge for this

Posted on Sep 07, 2009

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Posted on Jan 02, 2017

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PUK code


Hi,

PUK means "personal unlocking key" .

The PUK code is asked if you enter a wrong pin 3 times.

You need to call your phone service company, they can retrieve the puk code from a database
for free.

In your case you need to contact your SIM card phone provider technical support to unlock the SIM.


The PIN and PUK are related to the SIM card, not to the phone.

If you replace the SIM card with a different one, then the phone should not ask for the PUK anymore.


thank you,


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