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I have a HP Color Laser Jet CM1017 MFP. The printed pages come out with black toner all over them. I have tried cleaning the transfer belt, with little success, and have taken the cartridge out. It has loose toner all over.

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  • cssnow Sep 07, 2009

    I read a lot of other problems and answers, but must have missed anything about mine.

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WHENEVER I PRINT I GET A GREY BACKGROUND IT LOOKS LIKE DUSTY PAPER BUT IT ISNT? WHY IS THIS?


If the black toner cartridge (Q6000A) is not original, problem with the doctor blade, bad calibrated.

Use Original cartridges?

See This:

The amount of background toner shading becomes unacceptable.

1.The media might not meet HP specifications.
  • Use a different paper with a lighter basis weight.
2. Use a different paper with a lighter basis weight.
  • Check the MFP environment.
3.One or more print cartridges might below. If non-HP print cartridges are used, no messages appear on the control panel or in the HP ToolboxFX.
  • Replace any low print cartridges.

Aug 03, 2011 | HP LaserJet CM1017 MFP All-In-One Color...

1 Answer

OUR CM1017 MFP IS HAVING AN ISSUE WITH TONER ON THE PRINTED PAGE: THE LEFT AND RIGHT MARGINS, MAYBE 1 INCH INTO EITHER SIDE IS PRINTING BUT IN A FADED SHADE OF WHAT THE REST IS. CARTRIDGES ARE FINE BUT...


sounds like a imaging drum is getting old. they have a finite lifespan. Especially if the machine is used frequently. Look for an imaging drum replacement. Cheers.

Aug 25, 2010 | HP LaserJet CM1017 MFP All-In-One Color...

1 Answer

We use HP Color Laserjet CM1017; Magenta color is not printing


Dirty laser unit - needs (careful) cleaning internally.

See ' Printing Weak Magenta', 'Printing Light Magenta' for HP CM1015, HP Color Laserjet 1600, 2600, 2605.

All the same laser unit

Apr 14, 2010 | HP LaserJet CM1017 MFP All-In-One Color...

1 Answer

I print a demo page and get a gray background. I've replaced the black imaging unit and the transfer unit with little improvement.


above the imaging unit should be a recess with a clear window (1/2" X 12") that is your laser window which writes to the drum, make sure window is clean, if that does not help you have a dirty Polygonal mirror (six sided mirror that spins) inside your machine and it needs to be cleaned or replaced by a technician

Aug 04, 2009 | HP LaserJet CM1017 MFP All-In-One Color...

1 Answer

HP Color LaserJet CM1017 MFP - won't scan


Please try installing software components for your MFP device.

Feb 12, 2009 | HP LaserJet CM1017 MFP All-In-One Color...

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