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MY LEXMARK Z715 PRINTER WILL NOT ACKNOWLEDGE THE NEW BLACK CARTRIDGES (#50) I PUT IN, ONLY THE COLOUR CARTRIDGE - - ANY SUGGESTIONS?

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I have a four in one Lexmark x5630 printer and have replaced cartridges with brand new black and colour 36 & 37xl. The printer won't even print a test page - just says that cartridge error co


The problem could be due to a communication failure between one of the printheads (cartridges) and the All-In One (AIO) or by a short in one if the printheads. Please follow the steps below to identify and fix cartridge issues:

  1. Make sure the printer is on.
  2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-In-One is busy. Note: If the carrier does not automatically move to the center, turn off the printer or unplug the printer from the power source and then carefully slide the carrier to the center.
  3. Remove both cartridges from the carrier.
  4. Close the printer cover.
  5. Re-brick your printer by pulling out the power supply - black box behind the printer where the power cord is plugged in to, and re-plug after 30 seconds.
  6. When the printer turns on, reinsert one cartridge first. Close the printer cover and check for any errors.
  7. If no error appears, reinsert the other cartridge. Close the printer cover.
  8. Replace whichever cartridge is causing the error to appear with a new genuine Lexmark cartridge. Try to print a document again to verify that the problem is fixed.
Try to contact the store where you bought the new cartridge(s) and have them replace it. You may also contact Lexmark Technical Support Center for assistance (especially if you're using genuine cartridges).

Feb 14, 2012 | Lexmark Office Equipment & Supplies

1 Answer

I have a Lexmark X6690 and bought new Lexmark print cartridges today - Black and Colour. The printer is recognising the colour cartridge but not the black one. Driving me nuts!! Please help x


Try to reseat the black cartridge. If that doesn't help, try to clean the cartridge nozzles. On the printer operator panel > press Setup button > Maintenance > Clean Cartridges > Ok. Your printer will then print a page, forcing ink through the nozzles to clean them. Try to print again. You may also try to insert a different known working black cartridge to determine if the other is faulty. If your new cartridge is faulty, return it to the purchase store (if within return period) or contact Lexmark technical support for assistance.

May 27, 2011 | Lexmark X6650 4-In-One Wireless InkJet...

1 Answer

Wont accept #90 ink cartridge


It could be that your cartridge needs cleaning. Refer to these articles on:
- How to Clean the Cartridges of the Lexmark Z715 in Windows - How to Clean the Print Cartridge Nozzles and Contacts Manually
Also, make sure your cartridge is properly seated in the cartridge carrier. Turning off/on your printer might also help.

Feb 10, 2011 | Lexmark Z715 InkJet Printer

1 Answer

White lines through print jobs. installed new cartridges


It could be the cartridges in the printer. Maybe it needs cleaning. Refer to this article How to Clean the Cartridges of the Lexmark Z715 in Windows. If problem continues, reseat the cartridges. Or you can try to use a different known working cartridge to determine if the other is faulty. Thanks.

Nov 12, 2010 | Lexmark Z715 InkJet Printer

1 Answer

Do I need a color cartridge to print in black ink


the paper was black or blank? i think you mean blank, the ink will dry out over time replacing the cartridges will most likely solve the problem, or for the cost of the two cartridges u may want to consider a new cheap printer.

Apr 23, 2010 | Lexmark Z715 InkJet Printer

2 Answers

Cartridge number for lexmark P 3150


#90 --> OEM Photo colour Ink cartridge (Lexmark 12A1990)

#20 --> OEM Colour Ink cartridge (Lexmark 15M0120)

#50--> OEM Black Ink cartridge (Lexmark 17G0050)

**OEM stands for: "Original Equipment Manufacturer

Hope this helps and please don't forget to give my answer a rating!

Thanks,

OpenSource13

Apr 06, 2009 | Lexmark P3150 All-In-One InkJet Printer

2 Answers

Refill ink not printing Lexmark x4550


take the cartridges out and clean them also clean where they go with a lint free cloth then replace them.

Jan 08, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Lexmark x2650 printer not responding to new cartridge


yes you have to have both of them then everything should be fine.if you have the color cartridge that is empty put it in for now and see if it will work it will let u know that it is empty but at least you will be able to print in black

Jan 03, 2009 | Lexmark All-in-One Printer with PictBridge

1 Answer

LexMark P6350


go to---- lexmark solution center option ---- by clicking the ---printing preferances option ---- in that select the ---new cartridge installation option or change cartridge option---- in that option you select the proper number of your cartridge and it will ask whether it is new or old let the cartridge refilled or used or any you should always select the option new cartridges.then it will detect the cartridge and u will be able to print the colour from the cartridge.

Sep 24, 2008 | Lexmark P6350 All-In-One InkJet Printer

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