I have a gateway Profile 4 Model # 3501400 that has failed two hard drives. ANy suggestions as to why. I have replced the fan also. We were told to leaave the computer on at all times instead of shutting it off, could this add to the failures?
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How to Remove Replace and Install Your Gateway MX series MX6428 Laptop Hard Drive
1. On the bottom of your Gateway MX6428 laptop, find the hard drive door to access the hard drive.
2. Remove the Screws.
3. In this step, you will either need to pry out your Gateway MX6428 hard drive caddy, or simply remove the door.
4. Once the Gateway MX6428 hard drive is removed the laptop, you need to remove the hard drive caddy. There are usually four screws to remove from the caddy.
5. Simply Insert the new hard drive into the caddy. Place the screws back in. Install your new Gateway MX6428 hard drive.
1. your hard drive may be at what is called the "end - of - life" 2. I suggest that you try to backup important files if you can get into the pc screen again. 3. PC freezing is sometimes due to a failing power supply, a failing hard drive, and or a depleted CMOS battery.
You can open the device manager and see if it says "this device is operating correctly" ...go to start, right click computer, Manage, and then on the lh side click device manager. You can also go into setup when your computer is booting (this is your bios) and see if there are hardware tests in there...many bios's have a hard drive test in there. But, if you got an error that says your hard drive failed...your hard drive is more than likely crashing if it's not gone yet, I would back it up. Usually they get a SMART failure before they are actually gone. Yes, the detection programs now detect certain hard drive failures, and can detect a failing hard drive before it's all the way gone...this is very helpful because it gives you time to save your data.
My understanding is that when you power on your PC, the POST is succesful, but then the system hangs.? If i am correct. There are several reasons this may happen.
1) Boot record corrupt S) Reformat the harddrive and re-install operating system / replace hard drive
2) General Hard drive failure but boot record instact S) Replace Hard drive
3) Operating system inoperative S) Re-install operating system
Most pre-built systems come with recovery disks, you may try this as a solution if available.
When replacing a defective hard drive, or partialy inoperable hard drive, a good policy is to change the drive to slave, and install the new drive as master, this way any data you may be able to recover, can be done after the new hard drive is installed, and an operating system is installed on the new drive.
Download some free hard drive testing software, like seagate tools,from:
or another had drive manufactor. They run from a disk w/o windows . If the hard drive checks out try reinstalling the system.
Another quick test , for conformation is to hook up you monitor to anther computer just to make sure it is not the monitor. It rarely is.
Bad news. Your hard drive has had a SMART failure and subsequently crashed. If your data was important, I would get the computer to a skilled professional as soon as possible. Ideally, you can get them to make an image of your drive. That will get you back to right before the crash. If they can't do that, there are data recovery places like gillware.com that can help you out for a flat fee.
The safest thing to do is to stop powering up the hard drive. Get a
new hard drive and adapter cable to pull the data off the old hard
drive (secondary) and onto the new hard drive (primary) after the new
hard drive has been formatted.
If you don't feel you can safely do that, you may want to seek the
assistance of someone who can or a company that provides hard drive
A hard disk failure error typically indicates the hard drive has (or is about to) fail and become useless.