Question about HP Photosmart 2610 All-In-One InkJet Printer

1 Answer

PH PHTOSMART 2610

I run Windows XP Professional. My printer worker perfectly until I tried to add another printer to my computer. Since that time, my printer will not work!!! I sent a document to print, but nothing happens -- for days....

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  • bartman9731 Dec 21, 2007

    un pluged my 2610 to hook up another printer, then hooked it all back up now it will not print from my comp.. copy light stays on

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  • 79 Answers

Hi,

There might be an issue with the spooler service of your computer , u can download the file from the link and run it , that might help


You can use a tool from Microsoft called cleanspl.exe, available in the Windows 2000, XP or 2003 Resource Kits (http://www.microsoft.com/downloads/details.aspx?FamilyID=9d467a69-57ff-4ae7-96ee-b18c4790cffd&DisplayLang=en). cleanspl.exe from the Windows 2003 Resource Kit tools will work on Windows XP.

Some information about cleanspl.exe:

  • cleanspl.exe does a very good and thorough job of cleaning up the print spooler stuff,

  • When you run cleanspl.exe it will ask you if you want to remove some things that are actually delivered (and installed by default) with Windows. In most cases, you should answer No to the corresponding prompts (you don't want to remove the Standard TCP/IP Port or the BJ Language Monitor).
Note >> when u get the prompt select no on those.
After running it u neeed to reinstall the printer drivers .

Thanks

Posted on May 30, 2008

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