Question about DeLonghi EAM3500 Espresso Machine/Coffee Maker

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General alarm has come up on my delonghi magnifica machine...all has been cleaned...but the message is still there.machine will not work

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Posted on Jan 02, 2017

Dane1234
  • 25 Answers

SOURCE: I'm getting the

Not good; from page 21 of the owner's manual: If the message is still displayed after cleaning, contact the service center.
The good news is that when I had to send in my ESAM3500 for warranty repair, I called DeLonghi (1-866-528-8323) and got through to their repair center without difficulty. They sent a new shipping box and wrapping material, and a prepaid shipping label to a repair center about 100 miles away. I got my repair ESAM back in just a week. I hope that your experience goes as well. If it's out of warranty, though, it could be expensive.

Posted on Jun 29, 2010

mnwarfield10
  • 452 Answers

SOURCE: My delonghi magnifica pronto cappucino

needs new motor and poss pcb assy ...needs testing.

Posted on Feb 28, 2011

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Internal water pipes leaking on my Delonghi magnifica. Where can I buy the pipes? Will I be able to replace the pipes myself?


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Jan 07, 2016 | DeLonghi Coffee Makers & Espresso Machines

1 Answer

Who services the Delonghi Magnifica in Saskatchewan Canada


Need Service or Repair
See what I found it is a world map and you can find your home country and your home. Hope it works well, kolbrun

Dec 30, 2014 | DeLonghi Esclusivo Magnifica ESAM3300...

1 Answer

Tgeneral alarm come up even though i think i cleaned itype your problem for a solution...


Hi, general alarm usually means a faulty generator (main thermoblock). Just fixed the same machine today with the same problem. You can easily check the boiler with a multi meter to see if the circuit is broken. If its faulty, you'll have to replace the thermoblock. Dazza

Oct 20, 2011 | DeLonghi Esclusivo Magnifica ESAM3300...

2 Answers

Screen Alert: General Alarm What does this mean


General alarm means the machine has detected a serious fault. There is a section in the instruction manual that may help. If not, read on.

Persistent "General Alarm"

This means many things. If the transmission is not stuck, check the main boiler has not burnt out (open circuit). This happens when the thermoblock labyrinth runs dry and overheats, a common problem caused by leaks, limescale, milk blockages or water filter contamination. Replacing the boiler is the only fix, a difficult and expensive process, experienced fixers (or nothing to lose) only.

Transmission
If the transmission is getting stuck there may be obstructions, the lead screw may be worn or the limit switches could be faulty. If cleaning and grease on the screw/bearings don't help then replacement is a tricky job only for confident hands. Approach with caution.

Aug 25, 2011 | DeLonghi Magnifica 3300 Espresso Machine

2 Answers

I'm getting the "generic alarm message even though I've cleaned my DeLonghi Magnifica. What do I need to do next?


Not good; from page 21 of the owner's manual: If the message is still displayed after cleaning, contact the service center.
The good news is that when I had to send in my ESAM3500 for warranty repair, I called DeLonghi (1-866-528-8323) and got through to their repair center without difficulty. They sent a new shipping box and wrapping material, and a prepaid shipping label to a repair center about 100 miles away. I got my repair ESAM back in just a week. I hope that your experience goes as well. If it's out of warranty, though, it could be expensive.

May 17, 2010 | DeLonghi Esclusivo Magnifica ESAM3300...

3 Answers

When we turn our delonghi magnifica machine on - general alarm is displayed on the front panel and won't work at all. Help - hubby having caffeine withdrawals!!


I have heard that some of these model have a build problem. You should call DeLonghi and they will check with you what the problem might be and suggest the action you should take. Here are the contact details:

UK

Customer Services
De'Longhi Group Service (UK)
1/2 New Lane
Havant
Hampshire
PO9 2NH
Tel: 023 9247 6000

Telephone 0845 600 6845
Monday - Thursday 8.30am - 5pm
Friday 8.30am - 12.30pm
(calls charged at local rate)

USA

Fox International
23600 Aurora Road
Bedford Heights, OH 44146


PHONE
To speak directly with a consumer service representative, please call 1-866-Latte- Best (1-866-528-8323). Representatives are available 8:30 am – 5:00 pm (EST) Monday through Friday.
MAIL

Nov 08, 2009 | Sewing Machines

1 Answer

My delonghi magnifica is having a problem with milk..steam is coming through but no milk..can you suggest what the problem may be?


There are 'o' rings on the pipes (on machine - not milk container) where the milk container fits into. replace or clean them - should work like new.

Jun 21, 2009 | DeLonghi Esclusivo Magnifica ESAM3300...

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