Question about Lexmark X7170 All-In-One Scan/Copy/Fax and Photo Printer

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*9* When someone tries to fax something to this fax machine, it won't until you type in *9*. I looked in the manual, and this error message doesn't appear in it. HELP!

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Posted on Apr 06, 2010


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It means your machine has identified an input - output error (I/O) probably receiving a corrupt data string or faulty communication port where it is connected to your computer or network. I/O ports are things like ethernet sockets, parallel ports, USB ports, and communications adapters of various types. I doubt someone is trying to fax you.

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Have a Samsung SCX 4521F printer scanner machine. Toner is full but won't print when trying to photocopy....will print if something is faxed. The bulb doesn't seem to come on when it starts to...

push menu and # 1943
the fax will go in service mode
push menu again and scrolle until you get new cartrige
push ok
then swich the machine of and on
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My brother mfc-490cw I can't send or recieve faxes.

According to the User's Manual for the Brother MFC-490CW:
  • Poor Line Connection indicates an issue with your telephone line (Page 136). If you are sharing the fax line with any splitters or computers, try connecting the MFC-490CW directly to the phone jack and send a fax. If you are still getting a Poor Line Connection error message, call the telephone company and have a repair technician check your telephone line.

  • Out of Memory error message means the machine's memory is full (Page 138).

    Try pressing Stop/Exit and wait until all current operations finish and try again.

    Try clearing the data in memory. To gain extra memory space. turn off Memory Receive (See Page 48).

    Try printing the faxes that are in memory (See Page 49).

  • System Busy error message wasn't in the manual, but I suspect it means there's a current operation in progress and the machine needs time to finish before moving on to another job. Just wait for the current job to finish, then try again.

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I recently bought fax HP2140 and a while ago I saw fax ringing and info: receiving but nothing came thru. It is important to me that I receive faxes because I bought it for business purpose. My nanny threw...

The fact that the phone was ringing and the fax answered the call doesn't necessarily mean, that it was a fax transmission; someone might have called your number and tried to talk, but hung up hearing the fax beep.
You have to ask someone with a working fax machine to try and send you something, then you will be sure whether your fax works fine or not.
If this check will prove that it's indeed your machine that has some issue, then look for any error lights or messages on the display. If there was something wrong with paper, printing head, drive or whatever, you would certainly get some error message.

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Are there error messages on the display or do you want to print something that has been sent? If your fax machine needs toner/drum unit, then that will need to be replaced first. If you are looking for a document that was faxed to someone, you will need to call them and have same document faxed back to you....fax machines have memory for incoming faxes, but not for things that are "sent".

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Can't fax in or out with my L7680










395 The machines were unable to complete the handshake.

*Try to send the fax at a time when telephone line conditions have improved

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4 Answers

Brother MFC-5840CN unable to scan

From Brother Customer Service email:

You can try the following reset - it will most of the settings back to the default options.

Unplug power cord to the machine.
Press and hold down Menu.
Plug power cord back in.
Let go if menu when fax/scan/copy flash.

You may see either "maintenance" or "machine error xx" on the screen.

Type stop/exit, 9, 1.
The machine should show "param init" or similar to show that the reset is being done.

It will then go back to or machine error.

Type stop/exit, 9, 9.

This should take the machine out of maintenance mode and back to normal.

If the error is still present the machine will require an engineer to resolve the issue.

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Error Message: Scan Unable A6

did you get the solution to the problem u mentioned

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