The pin that goes through the top arm and holds attachments on has been inserted upside down by my 10 year old. I only got this $500 machine today and now I can't use it because the pin will not come out. It is not tight it slides freely until it catches on the notch. I don't think a repair involving hammers or oil will fix this. Help!
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Remove the bowl, turn it upside down on a towel, look up inside the pedestal. Right in the middle where the hinge pin goes through there is a screw, unscrew it a little, push the hinge pin back to where it belongs and then tighten the screw up tight. Turn mixer up the right way, raise head up, fit bowl & flat paddle. Lower head & turn machine on low, listen for paddle tinging on bowl, if it is touching turn off and raise the head. Look into hinge area from the front, that screw is the head height adjustment. Clockwise to lower paddle in bowl, anti clockwise to raise. You want to lower it until you hear the paddle tinging on the bowl & then raise it enough to clear without tinging. You don't wind the screw in & out huge amounts, 1/4 to 1/2 a turn at a time is plenty.
There is a spring inside your mixer attached to the speed control switch and speed control arm, the spring can sometimes get caught on the slide bar that is just below it inside the mixer. The other reason is that the speed control switch plate in the rear of the machine (that the spring attaches to) vibrates the three speed adjustment screws out or in and the spring will pull the speed switch (control arm that you use to control mixing speed when using the mixer) back to the stir position after you try to turn the mixer off.
If it is a spring problem you will have to do a full tear down to get at the spring and either free it or replace it. If it is a problem with the adjustment screws on the speed plate, that can be handled at the rear of the machine and is twice as easy to get at but sometimes much more frustrating to adjust. There are "YouTube" videos on the internet that will walk you through the process of adjusting your speed control plate just Google "adjusting speed on kitchenaid mixer" I hope this helps. please let us know if it does and if you have other questions just post them here and we will "FixYa"
there is 6 oz of a food safe lubricant in the motor housing that is held in by a gasket around the front of the gear housing in the top of the mixer, the gasket is leaking the separated liquid of the grease. The grease because it is a vegetable based product separates over periods of non use and the gasket gets soaked and releases the liquid into parts of your mixer and it drips it's way out when you use it. the best thing to do is install a new gasket and remove the old grease then repack and add a new gasket. There wasn't that easy?? problem is that most people don't know where to buy the KA approved grease and gasket (ebay about 17.00) and most people don't know how to take their mixer apart to do this, (youtube has about four really good step by step videos on how to do it) BUT!!!! there is a trick that often works, seriously!!! get a towel and spread it on an open work space, grab your significant other or any one that will tolerate you when you get this way you will need their hand. Now turn the mixer upside down (no I'm not being sarcastic) turn it upside down, now have your partner hold it while you reach down and plug it in and turn it to speed Two, and hold the mixer like that for two minutes, (that's why it's better to have a really good friend help you they won't tell you how nuts you are doing this, but!! continue. After two minutes turn the mixer off and turn it right side up and turn it on again for two minutes, then do it all over again upside down then right side up, do this at least three times. the drip is now fixed. You think I'm nutz right??? Wrong!!! What you have done is re-mix the gear grease, the liquids are now re-mixed with the solids or gear grease base material. It should last about a year or so. My suggestion is to do this once or twice a year if you are not going to use the mixer for long periods of time. The separation usually happens when the mixer goes for long periods of time without use. the grease is designed to work for five or ten years without being replaced. however the gasket is made of fiber and the weight of the motor head pressing down on it for a few years of say 17 pounds causes it to compress and allow the liquids to leak out. So to fix that you take of the drip ring off (round silver thing that attaches to the planetary ) then drive out the little silver pin in the planetary shaft and pry off the planetary. you will then see five flat head screws that hold the motor head to the lower gear case, thightem them up and re-assemble the mixer then remix the grease, you have fixed your drip problem without spending a dime and it will stay fixed for years as long as you have no other issues arise during it's life. Hope that helps you.
If you turn the mixer upside down there is a grub screw which sits underneath where the metal stand pin is, if you tighten that it'll help retain the stand pin. It's only a small grub screw, you'll need a very small screwdriver, and perhaps a torch to help you.
Lay the mixer on its side and look up through the base. You willnotice a small set screw. This holds the pin tight. If the set screw gets loose the pin willl begin to move out and the head will wobble. Simply tighten the set screw. I just did this to my Kitchenaid mixer 10 minutes ago and it now works fine.