Question about Samsonite Photography
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Posted on Jan 02, 2017
I can't answer the problem - but am interested as we had an identical failure on holiday in South Africa. We had to force the case open as the lock and the mechanism seemed to have come adrift in that when moving the lever with the correct combination - the case neither opened or closed. I'm sending it back to Samsonite under warranty to hopefully get it repaired/replaced. I rang the UK number listed on the Samsonite website. Bit disappointed as Samsonite should be more reliable - particularly given the price of the case, at £295, isn't exactly cheap.
Posted on Oct 11, 2009
No. That's part of the whole purpose of TSA passkeys; they're held securely and only at ports. If it were easy for anyone else to get hold of them the locks which are TSA approved would become pointless.
You only have three options if you do not want to return to the airport:-
1. Get a locksmith;
2. Cut the lock off/drill it out;
3. If your lock is usually key operated (not a combination) then there will be a number next to the lock barrel (not the TSA number, that just tells the TSA which of their passkeys to use). A Samsonite dealer can order the correct key for you using the number and some even keep them in stock.
Posted on Oct 23, 2009
Hi I have a problem to aopen my luggage I think my niece has change my security code accidentally , but now I cannot open my luggage can you please chelp me out?
Posted on Dec 04, 2009
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