Question about Dell Televison & Video

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The sound is off and will not come back on. Mute comes on when button is clicked, but when you de-mute the tv, still no sound.

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This happens in two possibilities
1)the tv is got stuck up in stand by mode.so sound is not coming.this needs reset.to reset unplug the tv from wall outlet and remove all the external device from the tv connected at its back.then wait for 10 minutes.then only connect tv to main power outlet.and turn the tv ON and check out.if still no sound.keep pressed the mute button for two minutes without leaving it.then check out.if still the same problem.then its internal problem.
2)there is tuner in the tv due to which you get sound in the tv.if the tuner card/circuit fails it has to be replaced so you can get the proper sound again.
if you are familiar with soldering and using multimeter you can try doing this.other wise getting it replaced by technician is advisable .
this will help.
thanks.please keep updated.please do rate the solution if helped.thank you for using fixya.

Posted on Sep 06, 2009

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On the TV, try pressing both the volume up and down at the same time.
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solutiondoct

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