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Both the ice dispenser and the water dispenser quit at the same time on my kenmore 52559100 refrigerator. The icemaker still functions. Possible solutions? Thanks.

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Check the wiring plug where the wires connect from the fridge and the door. Sounds like you may have a bad connection or it has come unplugged.
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Posted on Sep 07, 2009

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1 Answer

The water dispenser quit working,i can hear motor/unit turning,would a plugged refrig filter be part of problem?


Hello,

Yes a clogged filter could indeed make the water dispenser not work...it too would affect the icemaker as well, is ice being made?? if yes icemaker is working yet no water being dispensed what ya need to check for is a cracked or broken line and instead of water is leaking out of it somewhere.


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Pour about 1/2 cup of water into icemaker . If it harvests(dumps) then problem is the water valve.....if not , then icemaker is the problem .

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I had a Whirlpool Model GD5SHAXNS in which the icemaker quit working about the same time (3 years old). I had water out the dispenser, I found that it was the icemaker itself failed not calling for water to fill it. I replaced it with a icemaker on-line for about $100 and problem fixed. I have been told his is a common problem with the icemaker in this model ref.

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Hi!!! make sure your icemaker filling tube is not blocked with ice.its where the water comes into the icemaker .it can freez on you.put a hair dryer on to the filling tube and icemaker for 30 minutes. Also you can jump start the icemaker by putting a jumper wire show in this picture .If no ice then go to the back your frig and change your water valve ..


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1 Answer

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Sounds like ice got caught in the 'works'.  If you can remove it and clean it out, it will likely function again.

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1 Answer

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There are two solenoid-operated water valves - one for the water dispenser and one for the icemaker. They're located near the water connection at the back of the fridge. There is no pump; the water pressure sends water to the icemaker whenever this valve is opened by the icemaker controls. Your symptoms sound like the coil is burned out on the valve. You can check it by disconnecting the wires and checking for coil continuity with an ohmeter. If the coil is open, replace the valve. Both valves might be combined into one assembly, so be sure you test both coils. Of course it's also possible that the trouble is in the icemaker itself, but a failed intake valve is more likely.

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Should be no longer than 24hrs. Is the freezer good and cold.. has to reach a certain temp before icemaker activates. Might take little longer if you put a lot of warm things in freezer or refrig. when you made the change. Is there any water or ice in the icemaker itself? Water may not be getting to icemaker call them back out if it dont work soon thats what warrantys for :0)

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