Question about HP Officejet 5780 Printer

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5780 solution center won't open and won't scan

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  • Roonie Tunes
    Roonie Tunes May 11, 2010

    Clarification... is the first time you've set up the 5780? Or did this just occur after extended use?

  • JDTec
    JDTec May 11, 2010

    Unistall it and reinstall.

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My hp officejet 5780 will not scan can you help me?


* What happens when you scan?

* Are you receiving any error messages?

* Are you able to make stand alone copies from unit?

* Does the unit scan from HP Solution Center software?

* Does the unit scan from the front panel of the unit?

Please get back to us with the above information:

:) Dr Tony

Apr 15, 2010 | HP Officejet J5780 All-In-One InkJet...

1 Answer

HP OfficeJet J5780 Vertical Black Line Prints when copying or scaning only. Cleaned rollers and changed black ink cartrigde. Still problem.


Have you tried cleaning the document feeders Scan Glass? (small glass under doc feeder ~ 1" by 9") Most times there is dirt spot on this glass, causing a shadow on scans and copies.
Try copying from the large glass by lifting doc feeder / platen cover and manually placing original. If no line copying or scanning manually from large glass, then small scan glass is deffenitely the culprit. Hope this helps.

Sep 07, 2009 | HP Officejet 5780 Printer

1 Answer

HP 5780 will not receive a fax.


body { background: #FFFFFF; margin: 0px; padding: 4px; font-family: arial, verdana, sans-serif; font-size: 10pt; } p { margin:0px; padding:0px; } .spwrap { background: transparent url(../wysiwyg_rte_2/misspell.gif) repeat-x scroll center bottom; } There would not be problem in phone line. please slect slect appropriate option in data fax mode.
slect it to the recieving mode.
hopefully it will work fine

Sep 03, 2009 | HP Officejet J5780 All-In-One Printer

1 Answer

Black vertical line in scans and copies when fed through top document feeder.


clean your scan glass (thin strip of glass running from front to back, underneath document feeder) with a soft cloth and alcohol.

Jul 16, 2009 | HP Officejet 5780 Printer

1 Answer

HP Officejet 5780 connected but not connected


HI,

Please click here and follow the instructions to resolve the issue.

May 21, 2009 | HP Officejet J5780 All-In-One InkJet...

2 Answers

I AM TRYING TO SCAN TO THE COMPUTER BUT I CAN'T THIS IS MY FIRST TIME THAT I USE THE SCANNER AND I DON'T HAVE THE MANUAL, COULD YOU PLEASE HELP ME


You need to have "Scan" on your printer.
Insert what you want scanned where you would photo-copy and push "scan". Follow your prompts on screen.

Jan 03, 2009 | HP Officejet 5780 Printer

2 Answers

HP OFFICEJET J5740


Hi,
you probably don,t have the correct or all of the drivers installed.
The second possibility, is the software scanning program.
You could try 1 called paperport.
Hope this helps Mike@Compurepair.

Feb 20, 2008 | Office Equipment & Supplies

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