Question about Canon PIXMA MX860 OFFICE AIO-2.5IN LCD 19.4X17.1X8.9IN All-In-One InkJet Printer

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Horizontal lines on my printed photos.

The horizontal lines are about one centimeter apart.
The lines are primarily noticeable on the darker colours.

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Hi

Thanks for using FixYa. The horizontal lines appears while printing if the ink dries up and while printing these spots are missed and it appears as dark horizontal lines. These lines appears if the printer is not used for a long time, the inks in the cartridges dry up and these lines appears. Remove the cartridges, clean the cartridge slots with a soft cloth and reset them after a minute. Please do this while printer is turned Off.

You'll also need to perform printhead cleaning. To check these out in Windows XP, click Start and then Printers And Faxes. Right-click your printer and then Printing Preferences. This displays the Canon Printing Preferences dialog box, which houses various layout and print-quality preferences, as well as the printer’s maintenance options.

Click the Maintenance tab to view what your printer can do from a software perspective. There will be 2 cleaning modesCleaning and Deep Cleaning. Cleaning isn’t quite as time-consuming as the Deep Cleaning mode, but Deep Cleaning mode does a more thorough job and can resolve some issues that the normal Cleaning mode can’t. Just click the proper cleaning mode to start it and let the cleaning process run its course. You may have to do this a number of times to get the print head clean.

Please do accept the solution if the issue is resolved or else revert for further assistance.

Thanks
Rylee

Posted on Sep 06, 2009

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