Question about GE Spacemaker JVM1640SJ Microwave Oven
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Posted on Jan 02, 2017
SOURCE: Sparking / Popping Microwave
GE had a rash of "underperforming" magnetrons on these units. They replace the magnetron, stirrer and high-voltage diode at no charge for parts as long as a GE-authorized service center does the work. Sometimes the unit gets run too long in a failing state and the waveguide and chassis of the oven get damaged. To see if yours is covered, see this bulletin: http://www.microwavedisplay.com/ge_mw_mag_kit_bulletin.pdf Otherwise, you need to contact GE Customer Relations at 1-800-386-1215 as soon as possible and tell them your problem and they will put you in touhc with a local authorized servicer.
Posted on Apr 05, 2007
SOURCE: Sparks when in use
Sonja, I'm not sure what hinges you're speaking about. If you are referring to the bumpers on the ends of the wire racks that are used for convection...move the racks away from the wall. Generally, you should not have anything metal in the unit when it is just microwaving....they are for convection use. You will not start a fire but you will shorten the life of the magnetron if you continue to allow the sparking condition.
Posted on Dec 17, 2007
Unfortunately, there is no way to tell which part the microwave needs without opening it up for examination. There are a few parts that, if defective, would prevent the oven from heating.
Posted on Feb 04, 2009
were you able to replace the magnetron? Did it fix your problem? I have the same issue, and so I wanted to find out from someone who possibly tried it firsthand!
Posted on Aug 06, 2009
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