Question about Computers & Internet
This seems to be a relatively common issue, and is frequently repaired by repairing corrupted registry entries. Prior to working in the registry, I recommend you download a free copy of Erunt and make a full backup of the registry, then create a new restore point, just in case you should encounter any difficulties or make a mistake. By preparing for the unforeseen in this way, you ensure your safety and that of your data.
With that out of the way, see this article and follow the instructions outlined there to remove the upper and lower filters. Reboot the system.
If you're still having problems after doing that, you may need to update the drivers for your dvd drive. Here's a good tutorial to guide you through that process.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
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Posted on Sep 06, 2009
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Posted on Jan 02, 2017
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