Hitachi 50V500 50 in. HDTV-Ready LCD Television Logo

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Problem with Hitachi 50V500 50 in. HDTV-Ready LCD Television

I have a Hitachi 50v710

the picture has a green overtone to it.You can see all the colors but everything has a green tint. We purchased the tv about two years ago.
Thanks,Chip

Posted by avatar on Dec 08, 2007

    • By avatarScotty1Fl Apr 21, 2009

    • Mine is yellow spot in the middle of the screen. This spot has eventually spread to the outer edges of the screen.

    • By avatarrobma Sep 06, 2008

    • I have a Hitachi 50V710 (2.5 years old) that now has a green/yellowish tint. I called a certified technician to identify what's causing the problem, he said the light engine needs to be replaced. The cost is approximately $800 for parts & labor. I did call Hitachi customer relations & their not aware of any issue with a faulty light engine & offer no support.

    • By avatarslopez45 May 05, 2008

    • I have a 50V710 Ultravision that is about 2 years old and there seems to be a greenish halo around the center of the screen. I have no idea what it is or why it is there.

    • By avatarErnieg Jan 06, 2008

    • I have the green picture problem with my two year old 50v500a Hitachi also.

    • By avatarMLMM Dec 14, 2007

    • My 50in Ultra Vision needed a lamp change, I intallled the lamp the TV came back on but now has a Green hit to everything.

Solutions (6)

Best Solution

You have a defective light engine and here is what you need to do...we just went through this. You need to call Hitachi's customer relation department at 800-654-7013 and tell them the problems your having and that you think it's a defective light engine. They will initially act like they have no idea what you're talking about but will give you the names of some certified dealers in your area to call. Once you have a tech out from the dealer and they confirm the light engine problem (takes less than a minute) call Hitachis customer relation department back and tell them that a certified tech confirmed the problem. All of a sudden, Hitachi will say they are aware of the probelm...imagine that!

Hitachi will call the dealer and confirm this with them and they they will send the light engine directly to the dealer and Hitachi will cover the cost of the part (around $1500). All you will pay for is the install. Our install was $400...worth it to us since we paid $3600 for this TV 3+ years ago and it's been a great TV.

DO NOT let the dealer tell you that you will have to pay for the part. Hitachi knows about this problem all to well and they are replacing the part for free.. Again, you only pay the install. Please deal only with the customer relations department at the number I listed above. If you deal with their regular customer service people, they will have you chasing your tell. Hitachi customer relations will take care of you! Good Luck!

  • By Author imagevarian Dec 13, 2007

I have a 50V710 and after powering on, the two red lights(temp and lamp) flash for one hundred and fifteen times, then the lamp light stays on. The TV never turn on

Hi,
Hitachi 50V500 50 in. HDTV-Ready LCD Television's main problems are Colour and Different Spot problems.
For Colour and Spot problems you can visit a link by just Click Here .

For any other problems with this TV you can Click Here .

  • By Author imagelodve May 01, 2009

My tv turned a reddish color, I had to have the light engine replaced.I'm on my forth lamp.This tv has been nothing but a problem.Good luck

I get tired of replacing the lamp every year. I'm about done with this TV

WILL CALL HITACHI AND SEE IF I CAN GET A LITE ENGINE.

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