Question about North Star Garden
I see you are having very bad luck with service on this washer so I'm sorry to hear that. From my knowledge of North Star they usually have fairly good customer support and it irritates me to see you are having these problems.
Firstly the fact that this washer was in the shop for 3 months is totally unacceptable and then to have it fail again after all that is the absolute icing on the cake.
North Star actually provide the following information as a selling point for their pressure washers and please note the toll free support no.
Given that 80 per cent replacement parts ship same day - I think the shop you used were definitely taking a liberty.
North Star is part of the Northern Tool and Equipment company. There nearest agents I can find for you are in Wisconsin see link
I have also included the general link to the website support section below
I would certainly encourage you to raise these issues with customer support and see if they are willing to rectify the situation for you. You should not be forced to pay for a botched service like this.
I hope this helps. Please do rate my answer. Many Thanks.
Posted on Sep 07, 2009
What is your zip code? you do know this unit is made specifically for northern tool distributors, so its a good bet one o ftheir centers can service it.
Posted on Sep 06, 2009
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Posted on Jan 02, 2017
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