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Frequent internet disconnections

I have Verizon DSL, using a Westell VersaLink 327W router/modem. For the past few weeks, we suddenly began experiencing frequent disconnects, especially when playing World of Warcraft or Company of Heroes. Verizon sent a new router, and also sent technicians twice to work on the telephone lines/equipment, but the problem persists. At random intervals, the internet light will go dark, then the DSL light will begin to blink, and the connection is lost. Ten to thirty seconds later, the DSL light will burn solid again, then eventually the internet light will begin flashing again and we can reconnect. It's driving us crazy-- any ideas?

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I have a Dell computer which gives me dell recommended fixes, updates and such. I don't use Verizon but i do remember that it was telling me for a while about an upgrade needed. you might want to check the websites for more info. I've tried looking for the specific notice and website, but can't find it.

Posted on Dec 09, 2007

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Its your network problem! your network doesnt support more load at DSL lines! you must complaint to them about this! Its not hardware malfunctioning its all about network issues!

Posted on Dec 08, 2007

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1 Answer

I have Verizon DSL service on my Westell 327w. It


whenever the connection drops, is the DSL light blinking?
because, it is just normal for the E1 light to blink, but the DSL light should be solid at all times.

It can be a possible issue with the cable or the LAN card, but you still need to have your line checked by Verizon to make sure that it is not a modem or a network issue.

Feb 21, 2010 | Westell Wirespeed VersaLink...

1 Answer

Switching from a verizon 6100 dsl modem to a 327w versalink


make sure that your old setup not still on go to connect to from the start and right click on the connection and see the one that you are using is present

Nov 08, 2009 | Westell Wirespeed VersaLink...

2 Answers

Westell versalink 327w from bellsouth can't connect


Howdy,

I do not think this modem will work for you. Contact O.T.C. to be sure. For a few details...

I presume that you can access your Westell wireless modem/router 327w with the IP address of - 192.168.1.254. (Or you can simply type "launchmodem" in the address bar - (one word - no quotes)) This will definitely get you in. You will then see the setup menu. If you see the Bellsouth FastAccess Internet Service logo then you know you definitely have a Bellsouth modem.

Now, let's presume, you are using a Westell wireless modem/router 327w made for Bellsouth/ATT. If this is the case, as stated above, you will see the Bellsouth Logo on the setup page. Additionally, it is stated on the page below, that you cannot use a Bellsouth modem/router for any other ISP (Internet Service Provider) This is due to the Bellsouth/ATT firmware that Westell builds into this modem/router.

This is the page link:
http://www.dslreports.com/faq/bellsouth/3.141_Westell_327W__wireless__Info#13772

This is the relevant quote:
"The BellSouth supplied 327W (model C90-327W30-06) is made exclusively for BellSouth FastAccess. They are functionally different from retail Westells (or any model designed for use with other ISPs) and the firmware between them are not compatible and can not be interchanged."

That being said, you still might attempt to use this 327W with orlando telephone company but I do not know if it will work. (Doubtful...) I use the Bellsouth 327W and it is GREAT. (With Bsouth/ATT) Good luck.

P.S. - Please be advised that Westell does manufacture an identical 327W that does NOT have the Bellsouth/ATT firmware.installed. This is the "generic" version I suppose but I have no experience with this one. If you need more just ask. :)

Good luck,

J

Oct 07, 2009 | Westell Wirespeed VersaLink...

1 Answer

Switching DSL Modems


Your dsl line stays the same. you're only changing your dsl equipment.

if you are not able to go online using the 327w, you might need to have it configured depending on the type of connection that you have. if you are using PPPoE (which means you enter a username and password on the modem to connect to verizon) you need your 327w configured for pppoe. but if you are using DHCP connection, any modem or routers should be plug and play.

Most verizon customers from the west coast uses DHCP while those on the east coast uses PPPoE.

You can call tech support to make sure which type of connection you are using.

Mar 29, 2009 | Westell Wirespeed VersaLink...

1 Answer

Can connect only one computer at a time over westell 327W modem


Try this, go to network connections, right click on your connection, click on properties, where it says this connection uses the following items, scroll down to internet protocol, highlight it then click on properties below it, make sure Obtain IP address automatically is checked. do this on both computers. Let me know if it works. lone99star

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/jason_77a19afa8d604dee

Jan 15, 2009 | Westell Wirespeed VersaLink...

1 Answer

Westell 6110, No internet light.


Contact verizon if they can replace the router becase the internet light should be green and flashing as you use the internet.

Dec 30, 2008 | Westell Wirespeed VersaLink...

1 Answer

Changing from DSL to Road Runner Turbo


I'm sorry to say but you cannot bypass the modem capability of the DSL Westell Modem/router because that is really made to function as a DSL modem and a router at the same time, so the best way to make everything work here since you change from DSL to Cable internet just need to get a wireless router like a Linksys WRT54G that can make everything work again like before.....

Nov 05, 2008 | Westell Wirespeed VersaLink...

1 Answer

Hi I can only use the Westell 327W with DSL


This Westell 327W can only be use with a DSL internet connection since this is a DSL modem..

Hope that helps.........

Sep 19, 2008 | Westell Wirespeed VersaLink...

2 Answers

Westell 327W & Verizon DSL


I have centrytel DSL and westell Model 327W

Sep 09, 2008 | Westell Wirespeed VersaLink...

3 Answers

VPN through Westell Versalink 327w


do you have login access into the Modem/Router?
if yes, look for port forwarding and set it to your IP of your computer. open port 500 or what ever is required by MS fro the VPN

Nov 01, 2007 | Westell Wirespeed VersaLink...

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