Question about Cyberhome CH-DVD 402 DVD Player

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Will not accept DVD -R or DVD +R discs . Will play DVD-r RW. Shows "Insert Disc"Cyberhome 402.

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Found out on another site that Cyberhome DVD player will only accept certain makes of disc and always struggles with DVD+R. Their was a Firmware update which supposedly solved this problem but this is no longer available, It's old anyway and was very cheap - will buy a new player!!

Posted on Sep 07, 2009

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Posted on Jan 02, 2017

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1 Answer

Shows unkown disc when i put in a burned dvd-r but it will play a store boughten disc what disc format is compadible with yhis unit


This model DVD player can play the following disc formats:

DVD-Video (Region 1 or relevant region coded store-bought movies)

DVD-R (must be finalised on appropriate recording equipment for compatible playback)

CD-R (for jpeg/mp3 media files)

CD-RW (for audio such as mp3)

music CD (such as store-bought albums)

This player will NOT accept DVD-RW/+RW discs, or Blu-Ray.

I hope this helps you a tiny bit.

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When trying to play a computer generated DVD +R DL, I get a message that says this type of disc cannont be played. please insert a different disc


The disc is probably an incompatible format for this model player. Even if the disc is finalised in your PC, or in a DVD recorder, this player may still be unable to read it. Some DVD recorder/players do not recognise DVD+R (or +R DL) media, while others won't recognise +/-RW discs (except CD-RW); this is a model limitation - not a fault with either your player, the PC burning software or the discs themselves.

Nothing can be done to fix this except purchasing a model which accepts multimedia (+R/DVD-RAM etc). The question is, does your player play ANY normal DVDs? I am guessing your player will accept DVD-R DL discs just fine since this is standard as well as proper shop-bought movies.

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MY CYBERHOME DVD PLAYER IS READING INSERT DISC AT ALL TIMES AND WILL NOT PLAY ANT DISC. HOW TO RESET CYBERHOME 300 DVD PLYER?


I am sure problem on Laser,may be it does not read any disk.So all times it say insert disk.You can better opportunity replace this damage laser.

Aug 10, 2010 | Cyberhome CH-DVD 300 DVD Player

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Cyberhome dvd 1600


unplug the unit and wait 5 minutes and plug it back in. See if that helps

Oct 21, 2008 | Cyberhome DVR 1600 DVD Recorder

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No Disc


I have the same model ... you can't use DVD-R or DVD-RW discs, only DVD+R or DVD+RW

Apr 26, 2008 | Cyberhome DVD Recorder - DVR1600

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I have a cyberhome 1600 dvd recorder and I need a code to program it to my bell remote but can not find any codes for the cybehome. can someone help with the codes

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2 Answers

"no disc" message


sounds like you have a problem with the laser.laser has to focus a lot sharper to play dvd thus will play vcd but not dvd.Try cleaning first and if this doesnt work would suspect laser faulty,.

May 29, 2007 | Cyberhome CH-DVD 300 DVD Player

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