Question about Epson Aculaser C1100 Printer

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4 colour dots on printout but not 150mm apart

Hi Tigertail, I'm not sure if my problem is the same - portrait printout - groups of 4 dots but seemingly randomly printed, 15 sets on one piece of paper, 2 15mm from left hand side and the others 40 to 45mm from right hand side - please don't let it be the photo thing ?

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  • karen778 Sep 06, 2009

    Hi Tigertail

    Thanks for the help, going down the page the gap seems to be 148mm, there are 5 groups of dots and they are repeated 148mm down the page but 1mm to the right ?

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Measure the distance between two of the same coloured dots down the page, if it is just over 150mm then it is caused by scratches on the photoconductor drum (this is the only thing that has a 15.4mm circumference). Try printing a black and white only document, only the black dots should appear. Removing the photoconductor and gently polishing the blue drum with a soft cloth can help if the scratches are not too deep, otherwise a new photoconductor is the only route.

Posted on Sep 06, 2009

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