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Everytime I turn it on as soon as the home screen

I have been doing school work and my assignments are in a newer version of Microsoft so I had to download the Microsoft program so i could convert them. Ever since then it would freeze and now when I turn it on it shuts down the second everything loads. I need help please;-(!!!!!

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I'd remove the converter you have downloaded.
A simple way to do this is to start the computer and from the desktop press the ommand key and 'f' this will launch the find window.
leave the fill-in line blank, but use the pull-down menu to change the search to a "created date" search. put in the date that you downloaded your converter. You should get a list of all files that were put into your computer when you downloaded. You can drag them to the trash from the find window. be careful not to drag any document that you've created. This will work if you've only downloaded the converter....if you've download more programs on the same day, they'll be gone too.
Another help is to start your computer with the Mac OS disc that came with your computer and when it reaches the finder, you can go to the menu and launch disk utility and do a repair to see if it can help remedy the problem.
Good luck with this....check back and let us know how you do.

Posted on Sep 09, 2009

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Posted on Jan 02, 2017

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