Question about Tomtom ONE GPS Receiver

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Won't start, seems to be a problem with the card

When i try to start my tomtom one it shows an animation of the card coming out and the card has a red cross over it. it won't let me do anything else. what does this mean and what should I do?

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  • 3,153 Answers

If you have an SD card installed then
Remove the SD card from the tomtom
The card may need to be formatted properly first or re-formatted.
Formatting is better done in a card reader.
There are differing views but this method has always worked for me.
Insert the card in the reader,. Using my computer or windows explorer right click on it and select format
select FAT32 as the files system
Now connect the tomtom to the pc but don't let tomtom home run.
Exit TomTom Home if need be.
You now need to select your tom tom which will also show as a drive and may even show its own special icon.
In windows explorer select tools then folder options.
Click view and tick the box for "show hidden files and folders"
It may warn you but you can ignore it.
then just copy ALL the files from the tom tom to your sd card.
DO NOT USE CUT AND PASTE !
Once all the files are on your new card switch off the tom tom and insert the sd card and re-boot the TomTom
It should now work.
If not try the hard re-set in which you would use a paperclip to reset the tomtom. there should be a tiny hole on the underside of the unti.
push the paperclip in there (not too hard) while the unit is switched on
This would cause a reset to factory defaults (you may have to set home location etc)
You may also have to switch off and re-boot again for it to take effect.

Posted on Sep 11, 2009

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