Question about Dell A940 All-In-One InkJet Printer

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I am getting bad color reproduction, specifically excessive red on what should be black. This also occurs with a newly installed black cartridge.

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Try to re-install the software driver.
If it doesnt work, replace the color cartridge with a new one.

Posted on Sep 06, 2009

Testimonial: "Reinstalling drive made no difference. Changing color cartridge fixed the problem. Thanks for your prompt help."

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My newly installed Samsung CLP-310 has a red light showing next to the <...> icon. Please could you help me to resolve the problem. Thx


Hi paulette,
if the light is red and TONER COLORS LED all LEDs off

• The machine is experiencing an error, such as jammed paper, open cover, empty paper, installed waste toner container, or full waste toner container.
• The machine is experiencing a service required error, such as LSU error, fuser error, or Contact your sales or service representative.

if the light is red and TONER COLORS LED each LED lights red.

• Each toner cartridge is totally exhausted. You can not print.
• Each toner cartridge is wrong.

Aug 01, 2011 | Samsung CLP 300 Laser Printer

1 Answer

WHILE TEST PRINT CYAN INK NOT SHOWING WHAT SHOULD I DO SIR


This issue will only occur if an ink cartridge(s) is or was installed inthe wrong position (slot) in the machine. When a cartridge is installed, the ink tube system is filled with the ink from the cartridges, to prepare the machine for printing. If the cartridge is inthe wrong position the tube will fill with the wrong color.


NOTE: If you just installed or replaced the ink cartridges and your printed documents are missing colors please refer to the solution - I just installed or replaced my ink cartridge and my printed documents aremissing colors. What can I do? Blank


To resolve this issue you will need to clean the print head.


NOTE: It may require 10 to 15 cleanings to clean the ink tubes and print head. During the cleaning process, the ink in the cartridge(s) will be consumed. Additional ink cartridges may be required to completethe cleaning process.


1. First verify the position of the ink cartridges:


a. Open the ink cartridge cover and check to make sure the ink cartridges are in the correct order.


b. Starting from the left side, the correct order is Black, Yellow, Cyan(blue), and Magenta (red).


- If the ink cartridges are installed in the correct order, close the ink cartridge cover and continue to STEP 2.


- If the ink cartridges are not in the correct order, remove the ink cartridges that are installed in the wrong position by pressing down on the release lever(s), located above the ink cartridge and remove the cartridge(s) from the machine.


Next, reinstall the ink cartridge(s) in the correct position in the machine by gently pushing the cartridge in until it clicks.


When all the cartridges are installed, close the ink cartridge cover.


2. After closing the ink cartridge cover, the LCD will prompt - Did youchange XXXX (XXXX = the color) This message will be displayed for ink cartridge that was removed. Press the - (Minus Key for No). This willkeep accurate data of how much ink is left in the cartridge.


1. Press the INK key.


2. Press OK to select Test Print.


3. Press OK to select Print Quality.


4. Press the COLOR START key.


5. Review the Check Sheet. The colors on the Check Sheet should be in a specific order: Black, yellow, Cyan (Blue) and Magenta (red).


a If the colors on the Check Sheet are in the correct order and are notmissing any dashes, press + (Plus Key for Yes) on the key pad and continue to STEP 7.


b If the colors on the Check Sheet are not in the correct order, are missing dashes or blank or a color other than Black, Yellow, Cyan or Magenta printed press - (Minus Key for No) on the key panel and continueto STEP 6.


6. The machine will need to perform cleanings to flush out the incorrectcolor or dried ink from the ink tubes and print head.


a. The LCD will ask you BLACK OK. If black is fully printed and is the correct color, press + (Plus Key for Yes). If it#s blank, missing dashes or is the incorrect color, press - (Minus Key for No).


b. The LCD will ask you COLOR OK. If any of the 3 colors (yellow, cyan (blue), and magenta (red) are fully printed and are the correct color, press + (Plus Key for Yes). If it#s blank, missing dashes or is the incorrect color, press - (Minus Key for No).


c. The LCD will say START CLEANING + for YES and - for NO. Press + for YES to start cleaning. The machine will go through a cleaning cycle that will take approximately one to two minutes.


d. After the cleaning is completed, the LCD will say PRESS START. Pressthe BLACK START key. This will print out the print quality check sheet again for you to check and see if your print quality issue has been resolved or not


NOTE: If you wait 1 minute after the cleaning cycle is completed, the display will return to date and time. You will need to go back to STEP 3 to print the Print Quality Check Sheet again.


e. If the ink color order is correct and all of the dashes are present, press + on the key pad to select YES and continue to STEP 7.


If the colors on the Check Sheet are not in the correct order, are missing dashes or blank or a color other than Black, Yellow, Cyan or Magenta printed press - key to select NO. Repeat the cleaning process byfollowing STEPS 6a through 6d. You may have to perform this procedure up to 15 times in order to clean the ink tubes and print head


NOTE: During the cleaning process, the ink in the cartridge(s) will be consumed. Additional ink cartridges may be required to complete the cleaning process.


7. Test by printing the document that had the reported problem (wrong color printing).

Dec 08, 2010 | Brother DCP 165C Compact Color Inkjet...

1 Answer

New color ink cartridge does not print red. reason?


Hi,

Here is my advice:

Step one: Run the clean print cartridges utility

1.
Press the Setup button.
2.
Press the down arrow key.
3.
Select Clean Print Cartridge and then press OK . The device prints a test page.
4.
Examine the test page. If the print quality of the page is good, stop here. If the print quality is bad, go on to the next step for further cleaning.
5.
Open the Printer Toolbox . There are two ways to do this:
*
Open HP Solution Center , select the Settings menu, then the Print Settings submenu, and finally the Printer Toolbox .
*
Open Printers and Faxes in the Windows Control Panel , then right-click your printer icon and choose Properties . Click Printing Preferences . Click the Features tab, then click the Printer Services button.
6.
The Printer Toolbox opens. On the Device Services tab, click Clean the Print Cartridges , then follow the on-screen instructions. Up to three levels of cleaning are available. Discard or recycle the page that prints.

Step two: Replace the problem cartridge (you probably have a defective cartridge)
If a cartridge replacement was not tried previously to solve this problem, replace the problem cartridge now

Cause and prevention
Color mix is usually caused by a material touching the nozzles. Ink can wick along the material and travel from nozzle to nozzle. When different colors of ink mix in this way, the result is muddy, inaccurate colors.
Missing colors occur when the cartridge nozzles dry out, or when a color is exhausted because of specific printing demands.

*
Do not remove the protective tape from a new print cartridge until just before you install it. Once you remove the tape, do not reapply it.
*
After you have removed the protective tape, do not allow anything to touch the nozzles.
*
Print at least once a month to keep the print cartridges in good working order.
*
Always turn the printer off by pressing the button on the printer control panel, rather than by unplugging the printer. Turning the printer off properly allows it to protect the cartridges.
*
If you are removing a cartridge from the printer temporarily (for instance, removing the black cartridge in order to install the photo cartridge), put it in a cartridge protector.
*
If you do not have a cartridge protector and need to remove a cartridge temporarily, put it in an airtight plastic tub. Make sure nothing touches the nozzles. Do not use a plastic bag. If you intend to store print cartridges in a tub for a long period of time, place color cartridges with the nozzles down, and black cartridges with the nozzles up. Please post your feedback and Vote if the problem resolved as per your satisfaction.

Jul 17, 2010 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

My copier prints fine than suddenly a line will print very lightly then the next line is fine


Hello,

It will be extremely difficult to provide any solid trouble shooting tips not knowing the type of copier (Manufacture’s model number) or the type of technology that your copier is using (Laser vs InkJet).

I can offer some common logical trouble shooting which I hope will assist you in your fault isolation process.

1. Is there ‘pattern’ to the ‘light line’ symptom?
  • Same location on each page then it occurs?
  • Is the number of pages between occurrences the same?
  • Occurs on text only; Occurs with graphic material
  • Is it a ‘full’ line or part of the line?

2. Does this occur with both Black/White and Color print outs.
  • Some software applications will use the color cartridge to print the color Black as oppose to using the Black ink cartridge.

3. Does this occur when using a specific application?

4. Are you able to determine a MTBE (Mean Time Between Events)?
  • If so, then you can reproduce the symptom and attempt to isolate some of the variables I have listed above.

Again, we need to know the make and model of the unit in question to be more specific.

I hope this helps,

RojoSho

Jan 07, 2010 | Office Equipment & Supplies

1 Answer

Ink run out - with newly installed cartridge


Try another cartridge and see if the error message goes away. You may have gotten a bad cartridge.

Jul 25, 2009 | Canon PIXMA iP1800 InkJet Photo Printer

1 Answer

I just fix in new black and coloured cartridges and only black and red colours appear on my prints. the replaced coloured cartridge was giving similar print problems.


hi im josh in cebu phils. friend may i help you? it happen try to shake the cartridge that doesn't print.and install it again and just remember this: Problem: Your Color Printer Doesn't Print All Available Colors This problem is most likely caused by an old ink cartridge. It's not unusual for some colors to get depleted before others, throwing off your color output. If you're seeing less blue (or red or yellow or black) than normal, chances are it's time to change your cartridge. so thats all good luck

Mar 06, 2009 | HP DeskJet 1280 InkJet Printer

1 Answer

Not printing after color cartridge ran out - new black cartridge installed.


Yes, this printer has fixed printheads and must have ink in each color to prevent damage to the printheads. Even when printing black only each color is spit in the servicing area to keep the printhead unclogged.

Regards,
Bob Headrick, Microsoft MVP Printing/Imaging

Jul 18, 2008 | Epson Stylus C60 InkJet Printer

1 Answer

Newly Installed 7680


probably you did nothing wring, I seen a few of these cartridges leak - HP should replace the machine if the damage was caused by original cartridges.

Apr 21, 2008 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

Installing


not sure w/ this one, but is it blinking too fast on printer, the check color and black ink cartridges? and if yes what is the color of the light, is it yellow or red, and is the on and off lights, flashing?
-black and color blinking fast - install printhead
-black and color blinking slow - no cartridges installed
-on and off blinking black and color steady lights, calibrate

-hope this helps, or else contact kodak
-xoxo

Apr 11, 2008 | Kodak EASYSHARE 5100 All-In-One Printer

1 Answer

Black printing morphs into red after black ink cartridge installation


Your printer creates it's black by using ALL the colours together. This effectively gives a very dark purple rather than black.

It sounds like you have a colour cart that is drying up or may be struggling to get enough air into the cartridge. Make sure you have removed any tape over the vent holes if you are using compatible inks. If not then try running a couple cleaning cycles via the button panel/driver.

If you alter the settings in the driver by going into START - PRINTERS AND FAXES and then right click on your 2610 and select PROPERTIES - the changes you make in here will be set as the default settings for each print job.

Oct 17, 2007 | HP Photosmart 2610 All-In-One InkJet...

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