Question about GE JES1384SF Microwave Oven

1 Answer

Light Bulb Works but the Rest Won't

This microwave has worked fine for us until we had a power outage last week. After the power came back on the microwave wouldn't work, but the light inside still turns on when we open the door so I know the whole thing isn't fried. Nothing happens when I press any of the buttons or turn the dial. What happened and how do I fix it!?

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  • Brad E Feb 16, 2008

    I am having the same problem but didn't see any solution outside a repairman, is this something I could fix myself?

  • Anonymous Mar 29, 2008

    Microwave is 2 months old- same exact thing happened. Power outage, light bulb comes on but the rest is dead.

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  • GE Master
  • 9,098 Answers

We repair these on a regular basis for customers nationwide with our guaranteed $39.95 service.

We have full details, plus *critical* safety, disassembly, and troubleshooting info at our site. You'll find a link to our site in our listing here on FixYa: http://tinyurl.com/yzjozk

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

Posted on Dec 08, 2007

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Posted on Jan 02, 2017

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Details of our service are at our Web site, along with a video showing how to remove a typical over the range control panel assembly in under 5 minutes.

Feel free to contact me directly with your brand, full model number and symptoms.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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The lights fan can be inoperable or stuck on or no bright, too. Sometimes this will similarly affect the exhaust fan operation, too.

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http://www.microwavedisplay.com

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