Question about Hampton Bay 24002 Ceiling Fan

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The fan does not seem to be receiving the signal from the remote.

I hung this fan yesterday, and when I turned the breaker back on the fan came on by itself, however, it would not respond to the commands of the remote. I checked, rechecked, and rechecked, again to see if I wired it properly, and I did exactly as the instructions showed. I can't change the sppeds or even turn it off without turning the breaker off. I then tried changing the codes, but no success there either. Any thoughts before I yank this thing out of the ceiling and haul it back to Home Depot. I've hung quite a few fans in my life, even the ones with the remote control, but have never seen anything like this. Any clues?

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Check first your remote control by using AM Radio, set the radio ON press your remote near the radio anttenna then adjust slowly the tuning until you hear a signal correspond to the remote cont as you press it. If there is signal then your remote control is Okay. If remote are good, check the receiver of the ceiling fan.

Posted on Sep 11, 2009

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Unfortunately, if you have confirmed correct wiring, correct dip switches, and good battery, you either have a faulty reciever or remote. But before you remove the entire ceiling fan, take just the remote set back to home depot, they shouldn't have a problem swapping just the remote and receiver

Posted on Sep 10, 2009

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