Question about Sony Cyber-Shot DSC-T1 Digital Camera

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Hi there, my sony Cyber-shot camera when switched on has all coloured distorted lines across the screen, when i take a picture it is very bright and totally out of focus, is there anything that can be done for this problem. Thanks, Denise

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Hi Denise. From your description, you almost certainly have suffered the infamous "Sony 5MP CCD Failure". if you find that the screen will display pictures taken before the fault occurred perfectly normally then it's definitely the CCD and not the LCD display which is faulty.

Sony acknowledged that there was a production fault with the component involved and as it was used in many of their cameras and many other brands as well it's been a very costly fault. Many owners threw their cameras away as repairs were too costly, but were unaware that Sony were offering free repairs if contacted. Your camera is quite old now, but my Sony DSC-V1 is even older and was repaired for free last summer. I understand that (in the UK at least) Sony are still repairing affected models until November 2009..

I suggest that you contact Sony directly to find out more. They try to scare off owners by saying that the CCD fault is a free repair but you must agree to pay a fairly hefty charge if the fault is caused by something else. Subject to the simple test I mentioned in my first paragraph, you have described classic symptoms of a faulty CCD.

One word of advice: when the repair is done correctly it's great, but I've had a few of these done now and some later appeared to have identical water droplet marks on every photo. These marks are caused by splashes of either glue or lubricant carelessly applied during repair. Sony will rectify this but you need to let them know promptly, so as soon as you get the camera back test it thoroughly and examine your photos carefully for any traces of these marks.

See the following web address for details: it's the US website but you can navigate to your own territory to find advice for your region.

http://esupport.sony.com/perl/news-item.pl?news_id=161&mdl=DSCF717

Posted on Sep 06, 2009

Testimonial: "Thank you so much for your advice, which was first class. I will certainly contact sony and see what they have to say. Thanks again. Denise"

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