Question about HP Photosmart C7280 Laser Printer

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We have a HP Photosmart C6280 with an Ink System Failure. 0xc19a0020. We've tried the reset process multiple times and unplugged the white ribbons from the computer but no luck

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Press and Hold the “Print Photos” &”Red Eye Removal” buttons. Release both buttons. Display should say”Enter Special Key Combo”

Press and release in sequence”Red Eye Removal”,”Print Photos”,”Red Eye Removal”

Display should say “Support” and display the FW rev: COxxFN0723BR (or something like that)

Press and release the right arrow button until the display says “System Configuration Menu"

Press and release the “OK” button.
Display should say “Hardware failure status: Clear. Press OK to clear”.
Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.

Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.

Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.

Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer

Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.

The printer will get ready as if it were starting perfectly for a first time, it will say something like: printer preparation occuring - do not interrupt

Print a test page:
1) Load letter, A4, or legal unused plain, white paper into the input tray.
2) Make sure that the printer is on and loaded with unused plain, white paper.
3) Press Setup . The Setup menu appears.
4) Press the down arrow button to select Tools , and then press OK .
5) Press the down arrow button to select Self-test Report , and press OK . The self-test report prints.

If this doesn't work, call hp support.

Posted on Sep 06, 2009

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Printer hp c6280: error message "oxc18a0401" what


Please perform the following steps SWITCH ON THe PRINTER.ONCE THEERROR COMES in the display screen DO THE FOLLOWING Press and hold the * key.
Press the # key and release both keys.
Display should say Enter Special KeyCombo
Press and release the button one by one in sequence the 1, 2 and 3 buttons.
display screen says "support" R0631M.
Press and release the right arrow button until the display says System Configuration Menu.
then Press and release the OK button.
Display should say Hardware failurestatus. If not there already, ArrowKey over to Hardware failure status
Press and release the OK button..Display should say Hardware failure status: Clear. Press OK to clear.

Press and release the OK Button. Message changes to Hardware failure statusCleared. Press Cancel to continue.

Press and release the CANCEL button as many times as necessary, so that, eitherthe Welcome to Photosmart Express screen appears, or, the Ink System Failurescreen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.

Using the Power Button, turn the unit OFF and unplug the power cable fromback of the printer and wall outlet.

Wait 30 seconds for the power to get discharged and then plug the power cableinto the wall outlet first and then into the back of the printerTurn the unit on. The printer may display message USEPOWER BUTTON TO SHUTDOWN THE PRINTER followed by PRESS OK TO CONTINUE. PressOK. The Printer will start the ONE TIME INK INITIALIZATION PROCESS. Allow thisprocess to complete and do not interrupt. Once the initialization process iscomplete, the printer will print out a Diagnostic Page.

Aug 01, 2011 | HP Photosmart C6280 Printer

3 Answers

I put 2 new printer cartridges in and got the effor Oxc18a0101. What should I do? My printer is an HP Photosmart D7160. I've looked at some solutions on line, but they refer to typing numbers,...


Hi Karen, This likely is either due to Bad/Expired Printhead or it could be defective printer ( hardware failure ). However you can give it a try. Follow the steps below and it should solve the problem, else we need to consider it could be defective Printhead or printer hardware failure.

The Photosmart D7160 does not has "*" and "#" because it is not a fax capable printer.

*** Fix your HP Photosmart D7360 (Reset Code/Master Reset) ***

1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer preparing occurred).

The error message 0xc18a0001 "Ink System has Failed" is now gone

Regards,
Ron


* Please rate this solution with Thumbs up and Testimony to help us improve providing support

May 17, 2011 | HP Photosmart D7160 InkJet Printer

1 Answer

The error message is Oxc18a0001. What is wrong with it. I've turned the printer off like it said to do, with no change.


Error seen on printers HP: HP Photosmart 7280, C5180, C6280, HP photosmart 8250...


Solution 1:

1. Press and hold "left arrow" key
2. Press the "setup" key and release both keys
3. Press and release the "OK" button
4. Press and release the right arrow button until the display says "System Configuration Menu". 2. Press and release the "OK" button.
5. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",
6. Press and release the "OK" button.
7. Display should say "Hardware failure status: Clear. Press OK to clear".
8. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
9. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
10. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
11. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
12. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
13. If the printer has already initialized, then go to the next step. If not, the printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
14. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
15. If the error is still there, or reoccurs the printer is already defective.

May 06, 2011 | HP Photosmart D7460 Printer

1 Answer

I keept getting photosmart ink system failure code 0xc18a0101 I have tried turning the printer off and even uninstalling and restalling the printer and it keeps giving me the same error code I have a...


Hello;

Try Resetting the printer

* Switch off the device
* Unplug the Power cable of the device and the usb device of the printer
* Wait 30 seconds
* Plug the power cord and usb back
* Try test print

If not solved try servicing your device

Nov 03, 2010 | HP Photosmart C6280 Printer

1 Answer

How do I fix Error:Oxc18s0301 Ink system failed.


Try using these two reset instruction...these clears most of hp errors starting with 0xc...It works on different hp models.. it could work on you too.

Semi reset
1. While your printer is on.. unplug to power cable from the printer.
2. Press and hold the "OK" and "HELP" buttons while you plug the power cable at the back of the printer. Try these steps to reset your printer to default setting.

Full reset
1. Press & hold " * " key...(asterisk sign)
2. While holding the " * ", press "#" key and then release both keys..."Enter Special Key Combo" will be displayed...
3. Press "1", "2" and "3" to display Support...
4 Press ">" right arrow button and release when System Config Menu appear....then click OK
5. Press arrow key to display Hardware Failure Status...click OK....
6. When Hardware Failure Status:Clear appeared, press "OK" to clear...
7. Press "OK" again to display "Hardware Failure Status Cleared. Press Cancel To Continue".....
8. Press "CANCEL" as many times to display "Welcome To Photosmart Express" or "Ink System Failure".....
9. The last part is to turn off the printer and unplug at the back...wait for 30 sec, then plug and turn on the printer...if asked, press "OK" to continue and allow the "One Time Ink Initialization" to proceed..After this try to print...

If you find the reset solutions helpful to you...Please rate this solution and vote on this on the YES below..thanks..

Aug 20, 2010 | HP Photosmart C6280 Printer

1 Answer

What to do hp photosmart c1580 series ink system


hat to do hp photosmart c1580 series ink system failure Oxc18a0001

May 01, 2010 | HP Photosmart C6280 Printer

1 Answer

Oxc18a0101 error message ink system failure


*** Fix your HP Photosmart D7360 (Reset Code/Master Reset) ***

1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer preparing occurred).
8- voila, the nasty error message 0xc18a0001 "Ink System has Failed" is now gone. http://www.fixya.com/support/t451942-help THIS WORKED!!! Don't throw it out try this first for: Ink system failed Error16x16_smiley-surprised.gifxc18a0101 on photosmart D7160. This is to reset the error code only,you will need to explain in more detail why you got the code and what you've done to correct it.

Jan 24, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Ink system failure


Hello,

The error is caused by air in your ink feed tubes. We have a guide posted on our web site at: www.ccl-la.com that will show you how to do a purge of the air and get back going. Look on the printer repair page and the the HP link. This will have to be done with a new set of ink cartridges.

I hope this helps, If so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com

Dec 28, 2009 | HP Photosmart C6280 Printer

5 Answers

HP Photosmart D7460 problem


*** Fix your HP Photosmart D7360 (Reset Code/Master Reset) ***

1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer preparing occurred).
8- voila, the nasty error message 0xc18a0001 "Ink System has Failed" is now gone.

/Putte

May 15, 2008 | HP Photosmart D7460 Printer

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