Question about Microsoft Wireless Laser Desktop 4000 Keyboard/Mouse
I went through the process to do a normal install of a new MS Keyboard/Mouse just purchased from Costco. Keyboard was dead ... I went through the hardware toubleshooting process ... still no luck. I am installing into a new HP Pavilion a6230n Desktop, but to avoid the travails of using MS Vista ... we took the Hard Drive out of the old machine, which is loaded with Win XP Pro and went through a bit of an arduous process to get various drivers to work with the existing HD and the components within the new box ... maybe there are conflicts in doing that?
The keyboard bundled with the new computer works fine.
The Mouse that came with the Keyboard works fine.
I have tried every imaginable combination of working with the reset buttons on the mouse and keyboard.
I have uninstalled and re-installed the software several times.
I went back to Costco to buy another keyboard ... no help there as it doesn't work either.
I have tried the driver uninstall and reinstall process via the Keyboard help menu.
I wrote to HP to get help ... their advice dept. wrote back that if the bundled keyboard works, then any third party keyboard should work.
I am at the end of anything my limited knowledge will allow me to do.
PLEASE HELP! email@example.com
I don't like the sound of you taking the hard drive out of a old computer and loading it in your new one without reinstalling windows especially with windows XP your choice i guess.
Did you try and couple the keyboard and receiver by pressing and holding the button on the keyboard for a while?
Posted on Dec 27, 2007
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jun 18, 2010 | Microsoft Wireless Laser Mouse 5000
May 15, 2010 | Microsoft Wireless Optical Mouse USB...
Jan 17, 2010 | Microsoft Wireless Laser Desktop 6000...
Oct 27, 2009 | Microsoft Wireless Laser Desktop 4000...
Aug 18, 2009 | Microsoft Wireless Desktop Elite...
Jul 21, 2009 | Microsoft Wireless Optical Desktop Pro +...
Mar 30, 2008 | Logitech Cordless Desktop MX 5000 Laser
Mar 19, 2008 | Microsoft Wireless Laser Desktop 4000...
137 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: