Question about Hoover U6437-900 / U6439-900 Windtunnel Bagged Upright Vacuum

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Brush won't spin

While I was vacuuming, the sock I had just removed got stuck in vacuum headand now the brush won't spin. Just in case you're wondering , yes, I removed the sock...HELP

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Re: brush won't spin

Dear Xana,I have had problems like yours before. More times then not the roller brush "belt" got damaged and needed to be replaced.
You should also check your roller brush and make sure it was not knocked out of alignment.

If neither of these solutions help,then it could be, your roller brush "Bearing Assembly"got damaged which would mean you need to either replace the "Bearing Assembly" if it is removable and if you can find that part.Or else you would need to replace the whole "Roller Brush".

You can normally tell if the "Bearing Assembly" is damaged by trying to turn the roller brush with your hands,if it takes a lot of force to make it turn,then theirs a good chance it was damaged!

These repairs are fairly easy to do, just read your Vacuum manual on replacing parts,also make sure you always have the vacuum unplugged while replacing parts or doing repairs.

I hope this info helps,EarlsOK

Posted on Dec 08, 2007

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As soon as you know its happened, stop the unit as the engine may burn out however, in our case we tipped it around, put a coat hanger into various holes on the left of the unit, into the brushes, all done gently and eventually the sock got sucked into the basket. It took some patience but it worked and we just finished the job. Lesson learned, pick up obscure items before you start. This could have been a disaster!! Thanks for the advise and encouragement! Dyson for life!

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1 Answer

Vaccum not turning or sucking


It definitely sounds like your belt is broken. If something gets vacuumed up into the brushes, and prevents the brushes from spinning, the motor will continue to try and spin the belt and the brush, but since the brushes can't spin, this will burn right through most belts.

Especially since you mentioned a sock being sucked up, and the roller brush not spinning, this is a tell tale sign of your belt needing replacing.

Here's what you'll need to complete this repair:

- Phillips Head Screw Driver
- Hoover Windtunnel Replacement Belt, Non-Self Propelled, Hoover Part # 38528033
- Depending on how long the sock was stuck in the brush, you may need a new roller brush as well. The roller brush for your model is Hoover Part # 48414110. Here's a direct link for the roller brush for your vacuum on our website:

If you have the Hoover Tempo Widepath vacuum that you listed the repair under, then here's a direct link back to our website, govacuum dot com, to the exact belt for your Hoover Tempo:

Now, once you have a new belt, this repair is pretty straight forward. I'll explain step by step what you'll need to do to change the belt.

Step 1. Make sure your vacuum cleaner is unplugged. The easiest way to change the belt in your vacuum is to turn the machine upside down, so the handle is on the ground holding it up, then lean the vacuum over a counter top or work bench.

Step 2. Remove the bottom plate of your vacuum cleaner. You'll see on the bottom of the vacuum 4 screws that are located on each corner of the brush, remove all 4 screws, and lift up on the bottom plate that covers the roller brush.

Step 3. After removing the bottom plate, you should now be able to access the roller brush completely, and you'll probably also notice that the belt on the right side of the roller brush is broken. You may just remove the broken belt completely and throw it away. Lift straight up on the roller brush itself to remove it from the vacuum.

Step 4. Test the roller brush. After something gets stuck in the brushes, and it causes the belt to burn, there's also a good possibility that your roller brush may need replacing as well. Also the roller brush will wear down over time, and the brushes will wear down as well, greatly reducing the cleaning ability of your vacuum. You'll want to test your roller brush, to ensure that it spins freely. If it doesn't, then as you install the new belt, it's possible it could also break immediately. To test the roller brush, remove it completely from the vacuum. Holding just the end caps of the bar with your fingertips, try to spin the brush in your hands using your thumbs. This is how it should look when you test your brush (the roller brush is to a different machine, but testing it will work the same):

The roller brush should spin at least 3 or 4 times in your hands on each spin. If the brush will not spin at all, or you feel some resistance when spinning it, then you'll probably want to go ahead and replace the roller brush as well at this point.

Step 5. Once you have your new belt, and new roller brush (if needed), it's time to install them. First wrap one side of the belt over the metal motor pulley in the back of the vacuum, opposite the roller brush. Now after you have one side of the belt wrapped around this metal pin, put the roller brush through the other end of the belt. Using the roller brush as leverage, stretch the belt with the roller brush inside of it back into the roller brush tray. You'll notice that on the left bearing cap on the end of the roller brush, there's a little rectangular shaped notch. Make sure that the rectangular notch is vertical, and slide this end into the agitator housing first, then fit the other side (circular notch) into the housing. With a little bit of elbow grease, you'll be able to stretch the brush with the belt back into place.

Step 6. Test the belt and the brush before putting the bottom plate back on. To make sure that belt and brush are properly installed, pull the belt forward towards the brush, and make sure that the brush spins while you're pulling the belt. If the brush does not spin, then either the belt is pinched underneath of the roller brush, or the brush is bad / installed incorrectly. Make sure that the brush spins freely before reinstalling the bottom the plate, otherwise the belt will burn and break again as soon as you turn on the vacuum.

Step 7. Reinstall the bottom plate, and screw down the four screws. Now you can turn the vacuum on, and make sure that the brush is spinning. If the brush is not spinning, repeat the steps above to make sure that the belt and brush were put in correctly.

That should fix your problem. Ideally you should change your belt at least once a year. Even if the belt doesn't break, it will stretch out. When the belt is stretched out, it will not pick up as well as a new belt will.

If you have any problems, or questions about how to do it, please feel free to use the Clarification Request here on the Fixya repair page, and I'll be more then happy to answer any follow questions for you.

Here's a link to the owners manual for your model that will also give you diagrammed pictures of how to replace your belt.

If you found this repair helpful, please be sure to rate this repair helpful by clicking the thumbs up icons. This small token of appreciation keeps Fixya repair experts continue posting free repairs to help the community. Thank you very much, that's greatly appreciated.

Chris J.

Apr 07, 2010 | Hoover Tempo Widepath Upright Vacuum -...

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I have a hoover f5914-900 steam vac.. and I was wondering if there's a way to take apart the spin brushes to get them cleaned out well. I loaned it to family, and the brushes came back extremely soiled and...

The brush block may be removed from the base for rinsing.
Yes, you can CAREFULLY disassemble the brush block assembly by releasing each of three latches that hold each of the clear gear covers to the main block. A small screwdriver is used to GENTLY lift each tab, one at a time. Pay attention to what position the special gear is at that has the drive pin (1/4 inch square drive) for correct reassembly.

Here is the link to the User Manual that shows how to remove the brushes from the base.

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